fact-finder.de

Market leader

FACT-Finder is the European market leader for on-site search and navigation in online shops. Our intelligent search and navigation solution is used worldwide in 24 languages, 26 countries, and in more than 1000 shops. 51 of the Top-100 online retailers in Germany have integrated FACT-Finder's error-tolerant product search into their ecommerce sites, thus increasing their sales by 10% to 33%.

A list of references is available here.

Merchandizing

The management console to promote sales

The Management Interface offers total control over all aspects in FACT-Finder, and can easily be operated to obtain quick access to data analyses, as well as all administrative tasks. New data can be imported into the system, and changes to settings can be tested without risk.

An overview of the most important features

Reporting

Evaluate the search terms used by your customers to generate data that will help optimize your shop. Recognize market trends, seasonal search terms, or the effects of major cultural events so that you can ensure that popular items are in stock within your product selection.

Errors can lead to sales

Take advantage of spelling mistakes made by customers to optimize the search system, or for other online campaigns such as for Google AdWords. Other potential customers may make the same mistakes!

Configure, Test, Optimize

Optimize your search system immediately with the analysis results. Raise or lower the emphasis for individual search terms, expand the Thesaurus, maintain the attributes of items, etc. You can test the altered settings immediately and risk-free in the Management Interface. You only need to update the live system once, after you are satisfied with the results.

Multi-directional Thesaurus

The terms "Notebook" and "Laptop" both refer to a portable computer, but the words are not similar at all. A normal search system would not be able to make the correlation, but FACT-Finder offers a multidirectional Thesaurus, and thus can correctly associate the two terms as a person would.

Added value through experience

FACT-Finder is used by more than 1000 online shops in a wide variety of fields and countries. Our existing knowledge base comes to your assistance (such as in the Thesaurus). Other providers would first need to collect the data, and some may require expensive surcharges for their existing data, but in FACT-Finder we include it as part of the software.

 

Overview of options

  • Reporting
  • Cross-selling
  • Up-selling
  • Recognize market trends
  • Thesaurus control
  • Preprocessor
  • Attribute Editor
  • Campaign Manager
  • Search Machine Optimization
  • Live updates to product data
  • Search environment
  • Data management

30 day free trial!

Test FACT-Finder in your online shop for 30 days at no charge, using your own product data. Simply call us at: +44 2030087718.

Send request ...

Info

Please request the FACT-Finder brochure "Increase sales in your online shop".

Simply call us at: +44 2030087718, or use the contact form.