| 18:30-23:00 | Welcoming “get-together” dinner with ability to network in an informal atmosphere. |
| 08:30-09:00 | Registration and gathering in foyer |
| Welcoming text and keynote "Online consumers are ALL different" Moderator Graham Jones (Internet psychologist) |
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| Strategy Formulating your international ecommerce strategy Richard Wolff (COO in Javelin Group) |
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| Interactive media Riding the New Trade Winds James Roper (CEO and Chairman in IMRG and IMRWorld) |
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| 11:00-11:30 | Coffee break |
| Usability Differences in customer behavior between various countries Carsten Kraus (CEO of Omikron/FACT-Finder) |
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| International SEO Localisation & Conversion David Schoenfeld (CEO of COSEOM Ltd.) |
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| 13:00-14:00 | Networking lunch |
| Payment systems & frauds Best practices from a cross-border perspective Pritesh Patel (Proffesional Services Team Leader in Cybersource) |
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| 14:45-15:15 | Coffee break |
| Logistics Distance selling in the Nordics 2010 Arne B. Andersson (Product Developer in Posten Logistik AB) |
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| Indirect channels Leveraging Online Marketplaces and Low-Cost Webstores to Expand Internationally James Scott (Managing Director in ChannelAdvisor) |
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| 16:45-17:00 | Summary and future prospects Moderator Graham Jones (Internet psychologist) |
Conference topics will include: payment & fraud, logistics & managing returns, local & global expansion strategies, multilingual aspects, as well as current trends in international eCommerce. The conference will be conducted in English, and is intended for managers and executives in the field of eCommerce.
The conference is hosted by FACT-Finder, who as the leading specialist in search & navigation is one of the few pan-European providers of eCommerce software.
Location: Central London
Le Méridien Piccadilly Hotel
Price for retailers: 499 GBP (599 €)
Price for suppliers: 799 GBP (975 €)
Price for FACT-Finder customers: