FACT-Finder^®

Solutions for your ecommerce success!

FACT-Finder

FACT-Finder is the complete solution for ecommerce on-site search and navigation, and behaves like a trained salesperson. The search system knows the product data and customer preferences, and leads your customers directly to the articles that they are looking for. A variety of different technologies are combined intelligently to achieve this goal..

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FACT-Finder Travel

FACT-Finder Travel® is the first semantic search technology for online travel portals that understands freely worded search queries. Gone are the days when your customers had to first choose between awkward individual criteria and then enter more data. With FACT-Finder Travel, you search in exactly the same way as you are used to doing elsewhere in internet.

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Product Data Optimisation

The product databases used by online shops have an enormous potential for optimisation.After your data is optimised, customers will find the desired information much more easily, because the data is clearly organised, and the search works perfectly. The shop’s usability will be significantly improved by these unobtrusive changes; cross-selling and up-selling will be easier to implement.

Read more about Data Quality here.

Superior technology

FACT-Finder offers much more than a traditional search system. The results are reliable, even when typing errors, exchanged words, or alternate spellings cause user entries to be different from the forms used in the shop's product database, and it is not at all necessary to create a preset dictionary of terms!

Even seldomly used search terms will produce appropriate items, resulting in the so-called "long tail" effect, which leads to more sales.

Additional information about individual features is available here.