
Richard Wolff runs Javelin Group's Retail Strategy practice. He has advised many leading retailers and multi-channel retailers on "new model" retail strategies, including B&Q, Mothercare, Homebase, New Look, M&S and Clarks. Before Javelin Group, he worked at GUS where he ran Marshall Ward, its largest direct-to-customer business.

James Roper is Chief Executive and Founder of IMRG (Interactive Media in Retail Group), the industry association for e-retailing, based in London, England, and Chairman of IMR World, a primary source of global e-commerce intelligence.

Carsten Kraus is CEO of Omikron Data Quality GmbH in Pforzheim, Germany. He achieved a breakthrough in the early 90s with the invention of the FACT similarity technology. He widened his commitment to the field of Direct Marketing, where he made innovative theoretical contributions. 2001 Carsten Kraus brought FACT into a new form: FACT-Finder Search and Navigation for Webshops. Today FACT-Finder is clear European market leader.

12 years online Creating and optimising websites since 2000 SEO KPI and ROI oriented in high competitive markets e.g., flights, car rentals, hotels, flower delivery, in 26 countries Affiliate Management Working with most of the big platforms worldwide XML Feed integration, implementation, affiliate platform setup Multilingual Campaigns for websites with 10.000.000 vists/month Specialties: Search Engine Optimization, Social Network Marketing, Content optimization, Video Optimization, Network/Internet Security, Windows & Mac OSX Systems, international negotiation, languages.

Pritesh is responsible for delivering professional services and bespoke technical support to online merchants worldwide, across several vertical markets. His experience and comprehensive knowledge allows Pritesh to recommend enhancements to merchants’ payment management solutions. He has a deep appreciation of the cultural challenges and regional differences relating to preferred payment methods so is well placed to advise accordingly.

Arne has worked as a Sales & Marketing manager in the Swedish Post´s Logistics Division for 10 years. Now he´s working as an eCommerce specialist and spokesman in eCommerce questions for Posten Norden.

James Scott is Managing Director for ChannelAdvisor UK and heads up a 30-strong team in Central London. He was one of the founders of ChannelAdvisor's European operations in 2005 and is now responsible for helping online retailers to sell more in the UK and across Europe.

Psychologist specialising in studying online behavior. Lecturer, author and consultant on eCommerce and eBusiness.