Market leader
FACT-Finder is the European market leader for on-site search and navigation in online shops. Our intelligent search and navigation solution is used worldwide in 24 languages, 20 countries, and in more than 700 shops. One third of the Top-100 online retailers in Germany have integrated FACT-Finder's error-tolerant product search into their ecommerce sites, thus increasing their sales by 10% to 25%.
Suggest
Suggest feature improves usability
A survey of 600 Internet users showed that more than half felt that a suggest feature is "important" to "very important". An additional 25% found the feature to be "rather important".
When online retailers provide such a Suggest feature, the drop-down menu should note the number of matches for each of the terms listed.
The results of the survey show that the suggest feature is on its way to becoming a standard feature in online shops. FACT-Finder recognized this trend early, and developed a powerful "Suggest" feature to provide dynamic and error-tolerant suggestions.
Why are the recommendations so good?
Suggest displays a careful selection of products and categories. In addition, Suggest "learns" from the search behaviour of other customers, so that suggestions with greater relevance can be shown.
Once the search is complete, After Search Navigation offers perfectly prepared results and a corresponding navigation for them.
More information about After Search Navigation are available here.
Your advantages:
- Error-tolerant Suggest function
- Self learning
- Enhances usability
Usability Study Product-Search
We wanted to know exactly what types of search and navigation behaviour are actually observed with users in online shops having various different search functions. These real-world results may be used to strategically optimise a shop’s success.
30 day free trial!
Test FACT-Finder in your online shop for 30 days at no charge, using your own product data. Simply call us at:
Info:
Please request the FACT-Finder brochure "Increase sales in your online shop".
Simply call us at:
Technology from Omikron Data Quality GmbH - Copyright 2010