Dear customer,
We are constantly working to improve our systems and processes to provide you with the best possible service. We are currently optimizing our customer portal, so the system is temporarily unavailable.
Of course, we are still there for you without any restrictions: You can reach the FACT-Finder Service Desk from 08:00 - 18:00 from Monday to Friday:

By e-mail to
Or by phone at +44 1223633330

We ask for your understanding!