{"id":9154,"date":"2023-11-29T12:34:37","date_gmt":"2023-11-29T11:34:37","guid":{"rendered":"\/blog\/?p=9154"},"modified":"2023-11-29T14:37:46","modified_gmt":"2023-11-29T13:37:46","slug":"office-depot-moves-from-lucene-to-infinity","status":"publish","type":"post","link":"\/blog\/office-depot-moves-from-lucene-to-infinity\/","title":{"rendered":"Office Depot moves from Lucene to Infinity"},"content":{"rendered":"\n<p><em>This success story explores the simple but hugely impactful shift from open-source to FactFinder Infinity, highlighting how even small steps towards better findability in on-site search can have massive impacts on eCommerce success.<\/em><\/p>\n\n\n\n<p>Office Depot is the world\u2019s second largest office supplies retailer, with a $8.29 billion global turnover in 2023. Before engaging Infinity, the business was using an open-source Lucene solution for eCommerce search.<\/p>\n\n\n\n<p>Prior to choose FactFinder, Office Depot\u2019s sprawling inventory suffered from low product findability, thanks to complex and unstructured product information. Its product copy was also littered with complicated and niche industry jargon that further reduced item findability, and the inventory includes several customer-specific product assortments. The business was frustrated with the high maintenance costs its search engine incurred, and regularly failed to achieve its targets for conversion rates.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/Screenshot.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"569\" src=\"https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/Screenshot-1024x569.png\" alt=\"\" class=\"wp-image-9155\" srcset=\"https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/Screenshot-1024x569.png 1024w, https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/Screenshot-300x167.png 300w, https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/Screenshot-768x427.png 768w, https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/Screenshot.png 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The results:<\/h2>\n\n\n\n<p>Within one month of adopting Infinity, Office Depot saw a 12% increase in eCommerce revenues. The business also enjoyed a 100% reduction in search maintenance costs, along with higher internal efficiency and much improved search response times.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/both-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"436\" src=\"https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/both-1-1024x436.png\" alt=\"\" class=\"wp-image-9159\" srcset=\"https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/both-1-1024x436.png 1024w, https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/both-1-300x128.png 300w, https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/both-1-768x327.png 768w, https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/both-1-1536x654.png 1536w, https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/11\/both-1.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">About FactFinder<\/h2>\n\n\n\n<p>FactFinder is the European leader in eCommerce product discovery and search. We help over 2,000 online shops worldwide like MyTheresa, Intersport, OBI, Stihl and Elkj\u00f8p Nordic increase revenue by 20-33% with outstanding shopping experiences.<br><br>By combining human and artificial intelligence, we understand every shopper\u2018s intent from the first click. We call that authentic intelligence. Smarter algorithms and human expertise create a union that will always give a competitive edge. Every day millions of B2C and B2B shoppers find what they are looking for with FactFinder \u2013 fast, personalized and with joy.<\/p>\n\n\n\n<div style=\"height:11px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.fact-finder.com\/request-demo.html?utm_source=outbound&amp;utm_medium=outbound_communication&amp;utm_campaign=Nurturing-demo\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"265\" src=\"https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/10\/Demo_Banner_EN-1024x265.png\" alt=\"\" class=\"wp-image-9072\" srcset=\"https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/10\/Demo_Banner_EN-1024x265.png 1024w, https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/10\/Demo_Banner_EN-300x78.png 300w, https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/10\/Demo_Banner_EN-768x199.png 768w, https:\/\/www.fact-finder.com\/blog\/wp-content\/uploads\/2023\/10\/Demo_Banner_EN.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>This success story explores the simple but hugely impactful shift from open-source to FactFinder Infinity, highlighting how even small steps towards better findability in on-site search can have massive impacts on eCommerce success. Office Depot is the world\u2019s second largest office supplies retailer, with a $8.29 billion global turnover in 2023. Before engaging Infinity, the [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":9158,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[201],"tags":[252,494,199,172,27],"class_list":["post-9154","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories","tag-artificial-intelligence","tag-b2c","tag-ecommerce","tag-merchandising","tag-search-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Office Depot moves from Lucene to Infinity - FactFinder blog<\/title>\n<meta name=\"description\" content=\"Find out more about trends &amp; insights, tips &amp; tricks, and much more about eCommerce, online shops, and shop optimization on the FACT-Finder Blog.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fact-finder.com\/blog\/office-depot-moves-from-lucene-to-infinity\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Office Depot moves from Lucene to Infinity - 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