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Testimonials

Every day, we help millions of online shoppers experience product discovery quickly, reliably, and intuitively. eCommerce companies working with FACT-Finder benefit from the latest developments in AI and create unprecedented digital shopping experiences.

Project results:

+50%
sales
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+125%
mobile sales
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+42%
conversion
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-50%
bounce
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Selling worldwide

FACT-Finder is the leading solution for search, merchandising and personalization in online stores. We stand for consistent customer focus and patented AI algorithms that increase store sales by 20-33%. Our intelligent product discovery platform is now used in 52 languages and 127 countries. FACT-Finder was named Best Site Search Solution by FinancesOnline and Tech Times.

B2C

Emotions and eCommerce are no longer contradictory. When search, navigation, and merchandising are powered with personalized data, shopping experiences go from ordinary to extraordinary, bringing online shops maximum profit. This is why hundreds of successful B2C retailers rely on FACT-Finder.

"Our conversion rate increased by almost 10%, and as a result, we were able to increase our revenue. We are especially happy about the higher customer satisfaction since the go-live. Our customers immediately noticed that we optimized something about the search."

- Patricia Zwack, Expert Onsite Search

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Case Studies

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1:1 Personalization Increases Relevance in Bergspezl Store

“[the]concept had already convinced us in the first demo. The four-week test phase has now proven to all involved that [FACT-Finder] delivers what it promises in live operation.” - René Rüdell, eCommerce Manager

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Popken Fashion Group Switches 12 Online Shops to FACT-Finder

“The clear concept and simplicity of the technology convinced me immediately. We are really delighted with the performance.” - Hauke Wessels, Head of Online Shop Development

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AI Helps Lifestyle4Living Increase Online Furniture Sales

"FACT-Finder’s price-performance ratio is excellent. The monthly costs are amortized in a very short time." - Benjamin Vinke, Head of Marketing and Business Intelligence

B2B

Today's business buyers are digital natives who prefer to order online and expect the same user experience they know from private online shopping. FACT-Finder enables B2B merchants to deliver fast and intuitive product discovery. Due to the high degree of automation, even small eCommerce teams can achieve great results in a short time, across several countries all at once.

"In our online shops, the vast majority of sessions start with a search. Before we started working with FACT-Finder, shop visitors often found irrelevant products or no products at all. This was not only unfavorable for our conversion rate, but also for our image."

- Katja Sallie, eCommerce Product Owner

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Case Studies

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Seefelder Now Receives 78% of Orders Online

“The functions that [FACT-Finder] offers are simply the problem solvers we were in need of. We are now at a level no other business our size could be.” - Achim Schneider, Head of Digitalization

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Mayflex: Digital Transformation in B2B

"With FACT-Finder, we feel supported - it feels more like a partnership than what we've experienced with other providers." - Samantha Lynch, Digital Product Owner

Klickparts Case Study

Klickparts Revolutionizes the Search for Spare Parts

"Our customers can now use the search bar for whatever they want. FACT-Finder enables us to accomplish our USP." - Bernd Maisenbacher, eCommerce Consultant

Trusted by 1,800 online shops worldwide

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 Explore use cases in your industry
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