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Personalization Module

Customized results and recommendations, built to optimize the customer experience and maximize up-selling, cross-selling


Now in portfolio: Scandinavia's #1 personalization solution

In October 2021, FACT-Finder announced the acquisition of Loop54, making it one of the first major consolidations of SaaS solutions in search, merch and personalization. Loop54 is the Scandinavian market leader for real-time, 1-to-1, AI personalization in e-commerce. The merging of these two technologies will shape the future of e-commerce, delivering digital shopping experiences unlike any other on the market and providing FACT-Finder users with a sustainable competitive advantage. Learn more

How does Loop54's personalization engine work?

With minimal data or human intervention, Loop54's self-learning technology gives visitors one-to-one personalization with unprecedented relevance. Intuitively anticipate customer needs, exactly when they need it.

    Leading retailers trust in Loop54:

    Great things are coming.

    Classic Module: Customized Results

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    Switch customization on instantly

    Personalization runs straight out-of-the-box with FACT-Finder; there's no extra integration and no additional code. Turn it on and start seeing personalized experiences unfold.

    Tailor-made search results

    Thanks to AI, the module determines the unique preferences of your individual customers, such as preferred brands, colors, prices or categories. The most relevant products are then promoted to the top of the results page, resulting in higher conversion and a more intuitive shopping experience.

    Why it matters:

    Fast ROI
    Quickly increase sales by up to 25%

    More intuitive
    shopping experience

    Reduced costs
    compared to a third-party personalization solution

    Classic Module: Recommendation Engine

    Amazon and Netflix share a recipe for success:

    How FACT-Finder recommends what customers love

    Personalized, automated, context-based: the FACT-Finder Recommendation Engine quickly learns what makes your customers tick. The AI-powered software analyzes clicks, shopping carts and purchases as well as historical data on combined sales to generate recommendation logic, which it adjusts in real time to each individual customer.

    Boost revenue

    Our recommendation engine detects frequent links between products and automatically displays the most relevant purchase recommendations, increasing your average order value.

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    Personalized to each customer

    Match recommended products to customer's personal tastes to increase the likelihood of additional purchases. Personalized recommendations track individual clicks, the shopping cart, and previous purchases to deliver perfectly tailored product recommendations.

    Up-sell higher margin alternatives

    FACT-Finder's recommendations, powered by AI, automatically display relevant product suggestions that provide opportunities for up-selling. All of the settings can also be configured in the intuitive back-end to achieve your business goals.

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    Across multiple touchpoints

    Display personalized recommendations on your homepage, product detail pages, pop-ups when adding a product to the cart, newsletters, and more.

    Why it matters:

    Significantly bigger
    average basket value

    customer loyalty

    up-selling, cross-selling

    Ready to see FACT-Finder in action?

    Fill out the form and one of our e-commerce experts will reach out to provide you with:

     A product overview, based on your specific requirements
     Information on integration
     Personalized pricing

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    * = required