Customer Journey Module

Optimized site navigation and dynamic product filters for your e-commerce business

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Help your customers find what they really want.

No matter how wide your product range, FACT-Finder's Customer Journey module makes sure customers are never more than a few clicks away from what they are looking for - leading to happier shoppers and higher revenue.


Navigation

Automatically generated category pages

FACT-Finder saves you time by automatically creating useful product categories in the navigation menu and grouping newly listed products to their most relevant position. With just a few clicks in our easy-to-use back-end, you can adjust the category pages to your specific business requirements.

Tracks clicks and improves other modules

The Customer Journey module tracks clicks that occur during navigation and provides that valuable data to all other FACT-Finder tools powered with Machine Learning. The more input it receives, the more it improves.

Why it matters:


Less maintenance:
Navigation updates independently


Enhance
opportunities for merchandising


Tracking data
improves other
FACT-Finder modules automatically

Quote Icon

After a quick and easy integration of FACT-Finder, Medpex increased its turnover by about 22%. Thanks to the suggest function and dynamic filters, our customers can find the right product in the shortest time possible – even with a range of over 100,000 products.

Christiane Bülow-Bichler, CEO
logo_medpex_120x54.png Logo

Dynamic Filters

Filters that fit

FACT-Finder's filters dynamically adapt to visitor behavior and search queries, showing only the most relevant options for each product category. For example, the most commonly used filters will move to the top to make it even easier for your customers to refine search results.

FACT-Finder Customer Journey: Filters automatically adjust based on product category and how often they are used by customers

Fully customizable

Your brand, your style. Customize your filters accordingly, whether that be with text, brand logos, color tiles, or price ranges with an interactive slider. Control it all via FACT-Finder's easy-to-use back-end.

Why it matters:


Increase conversion
by simplifying product selection


Retain full control
over structure and presentation


Customers quickly find
products that match their specifications

Ready to see FACT-Finder's Customer Journey Module in action?

Fill out the form below and one of our e-commerce experts will reach out to you as soon as possible.

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