Make your catalog easier to buy from.

FactFinder brings search, recommendations and merchandising into one product discovery platform. All supported by AI that follows your rules and understands and learns from your shoppers.

FactFinder brings search, recommendations and merchandising into one AI powered product discovery platform.

Search for Gear D12 in a shop for industrial parts, with vector search results and recommended boltsSearch for Gear D12 in a shop for industrial parts, with vector search results and recommended boltsSearch for Gear D12 in a shop for industrial parts, with vector search results and recommended boltsSearch for Gear D12 in a shop for industrial parts, with vector search results and recommended bolts
What FactFinder does

Turn window shoppers into buyers

Let shoppers search in their own words

A part number should lead to the exact item. But a description should work too. FactFinder handles precise queries, natural language and typos, so shoppers can search in their own words.

A search field with the misspelled query Yokurt, surrounded by further misspellings, returning four matching yoghurt products.
Help them narrow it down

Like a good shop assistant, guided questions and filters help shoppers narrow the choice to products that fit.

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Suggestions worth looking at

Show useful accessories, alternatives and products often bought together, based on what shoppers browse and buy.

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Let each visit shape the results

What someone looks at and buys helps shape what they see next. FactFinder adapts results during the visit and can use previous shopping behavior when they return.

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Show what’s in stock nearby

Sometimes a photo isn’t enough. Shoppers can check store-level stock and local assortments in search before they go.

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Ways to shop

For all kinds of shoppers

“I know exactly what I need.”
Exact item

“I know exactly what I need.”

They have an article number, SKU or product name. They want the exact item, without a list of near matches to work through.

How FactFinder helps
Exact-item search
Product code recognition
Typo tolerance and synonyms
“It has to meet these specs.”
Specific criteria

“It has to meet these specs.”

Size, material, compatibility or rating: they have requirements to work through before they can choose.

How FactFinder helps
Attribute filters
Category navigation
Guided discovery
“I know what I need it to do.”
A job in mind

“I know what I need it to do.”

They have a job to do or an occasion to shop for, and they’re still working out which products fit.

How FactFinder helps
Semantic search
Guided selling
Relevant recommendations
“Just having a look.”
Open to ideas

“Just having a look.”

They’re window shopping—perhaps for actual windows, lab equipment or a stroller. Suggestions based on their interests can turn a look around into a purchase.

How FactFinder helps
Personalized recommendations
Category discovery
Trending products
Search technology

AI that understands intent – and learns from shoppers

A fine measuring scale with two highlighted marks in the centre

Understand the meaning behind the search

Vector search matches descriptive queries to products by meaning and intent. It helps shoppers find what they want even when their words don’t appear in your product descriptions.

Learning from shoppers

Atlas AI adjusts product rankings using what shoppers click and buy. It can respond to the current visit and use previous preferences when a shopper returns.

Detects and reacts to signals and trends

Across shoppers, search queries and interaction patterns help Atlas AI improve overall relevance. Results and recommendations can adapt as shopping behavior changes.

Merchandising tools

Put your commercial priorities on the page

Backend view showing products pinned to specific positions

Ranking rules & pinning

Rank search and category results by margin, stock, brand or season. For a launch or promotion, pin selected products to specific positions.

Backend view of filters for size, compatibility, price and availability

Filters & facets

Sometimes the choice comes down to a measurement or a material. Filters for size, compatibility, price and availability help shoppers narrow down and find what they want.

Backend view showing customer-specific prices and assortments

Customer-specific prices & assortments

The price you’ve agreed with a buyer is the price they see as they search and browse. Their account-specific range is there too – even before the checkout page.

Backend view pairing trade names with everyday wording as synonyms

Synonyms & search tuning

Your buyers may have another name for what’s in your catalog. Synonyms and query tuning connect trade names, abbreviations and everyday wording to your products, so even a different word leads to the right results.

Backend view for banners, redirects and product promotions

Promotional campaigns

Use banners, redirects and product promotions to kick off new or support your running campaigns. Define which searches trigger an offer or take shoppers to a dedicated landing page.

Backend view with rules for accessories, alternatives and related items

Recommendation rules

Set rules for which products appear as accessories, alternatives or related items. Bring your knowledge of the range into recommendations alongside what shopper behavior tells you.

For hands-on teams and teams with their hands full
Hands-on
Hands-off

Set rankings, pin products and shape campaigns around your priorities.

Let AI tune product rankings, with your business rules guiding the results.

AI optimized merchandising with boosted and pinned productsManual merchandising control shown on a product timeline
Test and measure

Product discovery, measured in revenue

A/B testing

Test different ranking rules on your own traffic. Compare conversion and revenue before deciding which approach to roll out more widely.

FactFinder interface, KPI performance analysis comparing an A/B test variant against the original

Analytics

Spot searches with no results and products that get clicks but few purchases. Use query and product data to decide what needs attention first.

FactFinder interface, statistics dashboard with search and revenue key figures and the top 10 search terms

Reporting

Reporting follows clicks, conversion and revenue over time, so you get data you can actually use to show results, tweak budgets or celebrate internally.

FactFinder interface, search term analytics report with funnel, rates and revenue figures per search term
Integration options

Build on the stack you already have

Slots right in: FactFinder connects to your existing commerce setup through APIs, commerce connectors and ready-made front-end components. Your developers or agency can combine them to suit the storefront you’re building.

Connectors

Connectors for your commerce platform

Ready-made connectors bring your product data into FactFinder, giving your developers an existing integration to work with instead of a catalog export to build from scratch.

APIs

APIs for your own front end

Use FactFinder’s APIs to build search, navigation and recommendations into a custom storefront or app. Your team controls the interface and how discovery fits into the wider system.

Web components

Web components, ready to style

Start with ready-made search and discovery components that already connect to FactFinder. Style them to match your shop and combine them with custom API work where you need it.

Search box
Help shoppers start with a query or suggestion.
Search results
Show matching products in a browsable grid.
Recommendations
Suggest useful accessories and alternatives.
Filters & facets
Narrow the choice by category and attributes.
Category navigation
Let shoppers explore your product categories.
Personalization
Adapt product discovery to shopper behavior.