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Built for food & beverage

Show customers exactly what they need, plus everything that goes with it. More revenue, less effort.

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How it benefits you

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More conversions

AI search that understands every shopper and shows the right results fast

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Higher AOV

Personalized recommendations and forgotten item reminders keep carts growing

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Stronger customer loyalty

Provide a personal supermarket for each customer that inspires repeat visits

Interactive demo video

Dive into our dynamic demo experience and explore the features of the FactFinder platform that are most relevant to your needs.

Explore at your own pace

How AI-powered product discovery increases conversions

How you can save time with smart automations

Common use cases

Use Case

Weekly shop in minutes instead of hours

Speed up conversions with a personal shopping list for each buyer. Show their top picks instantly, recommend the perfect food pairings and keep them coming back for more.

Use Case

Eliminate zero results with zero manual effort

Crash diet for the zero-results page: customers immediately find the right thing, even with typos (“zucini”), multi-word searches (“vegan yogurt 1.8”), or colloquial terms (“sparkling water”).​​

Use Case

Tap into your local revenue potential

Use Geo to show customers what’s available and what’s on offer in their nearest stores. Tailor pricing, campaigns and delivery to location and optimize your omnichannel strategy.​​

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What makes us different?

a circular object with a word on it One integration, many solutions
Meets all the core needs of grocery in one go, from spot-on search to agile merchandising and personalized, omnichannel customer journeys.

Top performance for FMCG
Dynamic product range? Broad selection? Perfect! Fast indexing and response times ensure customers always see the most up-to-date info.

a logo with a blue background Al you can trust
Purpose-built for eCommerce use cases. Transparent, explainable and always under your control - no black box here.

Core capabilities

Customers have unique requirements when ordering groceries online. We help you exceed them all with AI-powered product discovery. Backed by 20+ years of eCommerce expertise, we have hands-on experience working with chains like Lidl, Spar, Globus and more.

Search and Product Discovery

Grocery shopping starts at the search bar. It pays to have an engine that gets it right every time. FactFinder combines exact, fuzzy and vector search for relevant results in the blink of an eye, whether they type in “Whiskas Mixed Menu x 12”, “frozen veg” or “gluten free ready meal”.

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Search and Product Discovery
Predictive Basket

Let returning customers fill their carts with one click instead of searching for everything individually. Our trademark Predictive Basket makes reordering easy by showing AI suggestions based on which foods each shopper likes, how often they buy them and what’s in season.

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Predictive Basket
Personalization

Everyone shops differently. With 1:1 personalization, your store keeps up automatically. The AI learns from real-time interactions to deliver truly individualized experiences. Everything from search results to recommendations matches their unique needs, whether that’s plant-based, low fat or under $5.

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Personalization
Recommendations

Increase AOV and customer loyalty with smart recommendations based on purchase history and current search intent. Show matching spices, sauces or high-margin alternatives tailored to the shopper’s order patterns and preferences. And tweak easily at any time to sync with your goals.

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Recommendations
Geo

Bridge the gap between online and in-store shopping. Help customers find fresh produce available nearby and unlock local sales. Our Geo module turns your grocery business into a seamless omnichannel experience that connects shoppers with products close to them.

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Geo
Merchandising

Reach your revenue goals faster. Serve new food trends automatically, before your competitors. Create shopping guides in seconds and highlight current offers, promos and seasonal lines with a few clicks. The interface is built for speed. No coding required.

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Merchandising

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What our customers say

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Maximilian Reiter,
eCommerce Consultant
"It has developed fantastically, and people have gotten used to it. Our customers trust the Predictive Basket more than their own order history."
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Andreas Karmann,
Product Owner Product Catalog
“We were able to bring our entire product catalog to all customer-facing platforms with minimal effort while offering a high-quality search experience. The versatility makes FactFinder a truly valuable tool for us.”
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Aron Spohr,
CTO
“It’s a noticeable difference. You find the products you need at the top of the results. I’m always impressed by how quickly the FactFinder API delivers product results. It only takes a few milliseconds, and that’s exactly how you want it.”

Trusted by 2,000+ online shops worldwide

  • Logo von Netto, einem Discounter, das Produkte und Dienstleistungen für Online-Shops anbietet, unterstützt von FactFinder.
  • Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops und E-Commerce-Optimierung.
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  • Logo von SPAR, einem Einzelhandelsunternehmen, auf der FactFinder-Website für Online-Shop-Lösungen.
  • Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops, mit Sonne und Wasserhintergrund.
  • Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops und E-Commerce.
  • Logo von GEFRO, einem Anbieter von Lebensmitteln und Gewürzen, auf rotem Hintergrund.
  • Logo von FactFinder, einem Anbieter von Lösungen für Online-Shops und E-Commerce-Optimierung.
  • Logo von OBI, einem Anbieter für Baumarktprodukte und Dienstleistungen.
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Riconeady to see FactFinder in action?

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.

Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

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Product Discovery

AI-enhanced search and product discovery that helps people find the right products faster.

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Predictive Basket

Timely product recommendations based on individual buying behaviors.

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Integration

Explore flexible integration options for every store setup.

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Frequently asked questions

What does FactFinder cost?

Our pricing is based on the modules you activate, your monthly searches and the channels you need. To get the most accurate estimate, fill out the form on our pricing page, or contact us for a personalized consultation.

How can FactFinder be inegrated into my online shop?

You can choose from three easy integration options:

  • API for full control and custom setup
  • WebComponents for quick UI integration with built-in result display
  • Connectors for fast data export and front-end setup

Each option fits different needs, so you can pick what works best for your shop. Visit our integration page to learn more.

What’s the difference between the Predictive Basket and standard personalized recommendations?

While our real-time personalized recommendations also use AI, the Predictive Basket accounts for timing, like individual buying cycles and broader seasonal demand. It knows when to suggest barbecue charcoal, and when it’s time for a customer’s favorite winter soup.

Another key difference is that our personalized recommendations kick in for new visitors, while the Predictive Basket works from the second session onwards. For the best customer experience, it’s best to install recommendations, personalization and Predictive Basket. They all work together to deliver the right recommendations to the right customer at the right time.