Good products deserve to be found.
FactFinder’s AI-powered product discovery platform and in-house specialists help eCommerce teams turn more visits into purchases.
Help shoppers find their way.
Smart Search handles product codes, descriptions and typos. Category navigation, filters and guided questions help shoppers explore your range and narrow the choice to products that fit.
A little more familiar with every visit.
FactFinder learns from what shoppers browse, click and buy, adapting results as they explore. Previous shopping behavior can help shape their next visit too.
Worth adding to the basket.
FactFinder uses shopper behavior and catalog context to make each suggestion relevant: Suggest the accessories that go with a purchase, alternatives worth considering and products often bought together.
Your priorities, on display.
Give a launch more visibility, move seasonal stock or make room for a promotion. Shape search and category rankings, pin products and build campaigns in the cockpit, with AI continuing to learn from your shoppers.
We know what goes into a good find.
Our Discovery Practice brings FactFinder specialists into your project. They help configure the platform around your catalog and work alongside your team or agency to get it running well.
Your consultant gets to know your catalog and how your team works. Together, you can address searches that miss the mark, prepare for peak trading and test ways to improve results.
Our AI uses product meaning and shopper behavior to improve discovery. We build it in-house, with commercial controls for your team and specialists who can explain how it works.
Right at home in your stack.
Keep the commerce setup you’ve invested in. FactFinder connects through APIs, platform connectors and ready-made front-end components, so your developers or agency can build discovery into the shop you already run.
Behind a lot of business.
FactFinder supports product discovery across European B2B and complex retail, with €160B in annual customer GMV running through its deployments.
See what they found.
With FactFinder, we have found a partner that sets the same high standards for its services and products as us.
Before we had FactFinder, customers often didn't find the right products or didn't find any at all. Customers can now find their desired item, even if they enter several search terms incorrectly.
Our customers immediately found many more products. Many started shopping almost exclusively with our system because it is convenient and supports them in their daily work.
FactFinder brings strengths in automation and solves key B2B requirements out of the box, where others either fall short or require heavy customization.
A few things worth asking.
It may be. The question is how well it handles your catalog and the way your customers shop. If relevant products are hard to find, queries go unanswered or your team needs more control over results, FactFinder gives you a dedicated product discovery platform to work with.
No. FactFinder connects to your existing setup through APIs, commerce connectors and web components. Ready-made connectors are available for Shopify, Shopware, OXID and Magento. Your developers or agency can use APIs and components for other platforms, headless storefronts and custom builds.
It doesn’t need to be perfect. We start with your product feed and look at the information shoppers need to find and compare items. Clear descriptions and useful attributes improve the results, especially for semantic search. Where the data needs work, we can help identify what to improve first.
Yes. AI can take on routine ranking adjustments as shoppers browse and buy. Your team can use the cockpit to set business rules, run campaigns and make changes when needed. How hands-on you are depends on your priorities and resources, with FactFinder specialists available for advice or more focused work.
Pricing is based on shopper searches, with volume tiers agreed upfront. Filtering, paging and refinements within a search aren’t counted as separate searches. We’ll talk through your expected volumes and seasonal peaks so you understand what is covered before you commit.
FactFinder is hosted in the EU. Vector search and Atlas AI are our own technologies. Features using external models, such as AI-based data enrichment, identify their providers. We can share the sub-processor list and explain hosting, GDPR and data handling for the features you plan to use.
It depends on the job. Integration helps get FactFinder running in your setup, alongside your agency or developers. Advisory gives you access to a specialist for questions and configuration work. Performance Programs focus on a defined discovery problem or ongoing improvement, with the scope and goals agreed together.
