FACT-Finder
Online Academy
Training, Created with You in Mind
Course Overview
Whether you are a marketing manager, e-commerce manager, administrator or partner, there's an online course built for you - you're just a click away. Our curated courses build upon each other, so we recommend that new users of FACT-Finder follow the suggested order of the videos to achieve the biggest impact. If you're an experienced user, feel free to navigate to whichever topic is most relevant to your current needs.
FACT-Finder Basics
How do the FACT-Finder modules work? How are search results created? What key settings should you keep an eye on? Learn all this and more in our back-to-basics videos. To the Course
Designed For: Search Optimizers, Administrators, E-Commerce Managers
5 Videos 23 min.
Search Optimization
The difference between improving your search at a basic level to more in-depth optimizations can amount to millions in revenue. Learn how to get the best results with FACT-Finder. To the Course
Designed For: Search Optimizers, Marketing Managers
3 Videos 14 min.
Search Optimisation (II)
Whether it's availability, brand, release date or even color: FACT-Finder can use any information in your data feed for ranking purposes. This course teaches you how to manage your ranking on a global scale. To the Course
Designed For: Search Optimizers, Administrators, E-Commerce Managers
3 Videos 14 min.
Customer Experience
Learn everything there is to know about the configuration of some of the most crucial features in your online shop: smart suggestions, dynamic filters and recommendations. To the Course
Designed For: Administrators, E-Commerce Managers
2 Videos 4 min.
Customer Experience (II)
Lead your online customers to the most relevant products through relevant recommendations and intuitive guided selling campaigns. To the Course
Designed For: Marketing Managers
2 Videos 4 min.
Merchandising
Targeted online consulting increases sales and reduces returns. Learn how FACT-Finder's campaigns can demonstrably improve the customer journey in your online shop. To the Course
Designed For: Marketing Managers
2 Videos 5 min.
Analytics
Lightning-fast search analyses, unprecedented insights into individual sessions, and an innovative GUI: FACT-Finder Analytics shows you exactly where unused sales potential lies. To the Course
Designed For: E-Commerce Managers, Search Optimizers
1 Videos 6 min.
Administration
Achieve clearly defined division of labor in FACT-Finder. Learn how to assign administrative tasks to specific people, across countries and functions in this course. To the Course
Designed For: Administrators
Videos min.
Quick Wins
Even small optimizations can often result in a significant increase in sales. In this course, our FACT-Finder consultants share some tips that can be implemented quickly and easily. To the Course
Designed For: Marketing Managers, Search Optimizers
Videos min.
Any questions?
Write to us: customercare@omikron.net
Uwe Bacher
Tim Vetter
Thorsten Geiger
Michael Kilby