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Recommendations

Inspire customers with tailored recommendations that lift AOV with less work.

How it benefits you

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Higher AOV


Drive bigger baskets with ultra-relevant add-ons that match each moment

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Sync to your strategies


Easily create rules and pin products to sync with your business goals

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Save time & costs


AI shows spot-on recommendations based on live shopper behavior, reducing manual work

Interactive demo video

Dive into our dynamic demo experience and explore the features of the FactFinder platform that are most relevant to your needs.

  • Explore at your own pace

  • How AI-powered product discovery increases conversions

  • How you can save time with smart automations

Common use cases

Use Case

Inspire customers with complete packages

Make shopping easy with AI cross-sells that complete the cart. For someone adding a dress, your shop can suggest shoes and jacket to match. For a printer and ink, it can recommend paper.

Use Case

Personalized cross-sells across the buyer journey

Keep customers adding to the cart with personalized cross-sells at each step of the journey. Let AI show the most relevant recommendations in the moment or easily shape to your strategy.

Use Case

Strategic upselling

Boost your bottom line and inspire customers at the same time. On product pages, highlight better-fit alternatives with a higher margin, like premium picks or house brand items.​​

What makes us different?

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Context aware


Based on real-time shopper behavior and product relationships. Less work, higher ROI and spot-on recommendations every time.

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New and niche items


Our AI expands product discovery by recommending new and niche items that other popularity-based engines miss.

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Custom fit


Your success is our priority. We tailor our solutions to your specific business needs, solving real-world challenges with a personal touch.

What our customers say

Familie mit Hund auf dem Sofa, FirstVet-Logo in der oberen linken Ecke, gemütliche Wohnatmosphäre.


  • B2C
  • Pet care
+12.22% AOV year over year with FactFinder's recommendations
“Recommendations have really enriched the user experience, making sure customers find what they need.” – Emelie Evers, Product Manager, First Vet
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  • B2B
  • Office supplies
Happier customers and streamlined processes at PBS Holding AG
“The PBS team doesn’t have to decide which recommendations are relevant for each product. FactFinder does it. I am very happy we now have an automated solution.” – Anja Hochmeier Head of eBusiness, Marketing and Customer Solutions
Zwei Mitarbeiterinnen in Laborkleidung betrachten gemeinsam einen Laptop, mit dem Ehlert-Logo im Hintergrund.


  • B2B
  • Wholesale
Huge time and cost savings for Ehlert after switching to FactFinder
“Overall, everything was top-notch. FactFinder provides us with a fast, streamlined and simple solution that leads customers to find what they’re looking for and then convert.” – Philipp Ehlert, CEO, Managing Director, Gustav Ehlert

Trusted by 2,000+ online shops worldwide

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  • Logo von SPAR, einem Einzelhandelsunternehmen, auf der FactFinder-Website für Online-Shop-Lösungen.
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  • Logo von FactFinder, Anbieter für innovative Lösungen im Bereich Online-Shops und E-Commerce.
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  • Logo von Elkjop, einem Einzelhändler für Elektronik und Haushaltsgeräte.
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Riconeady to see FactFinder in action?

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.

Fill out the form and one of our eCommerce experts will reach out to provide you with:

  • A product overview, based on your requirements
  • Information on integration
  • Personalized pricing

Or just give us a call at: ​
+49 7231 12597 600

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Personalization


Tailored results that match real-time search intent, even for new customers.​

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Making buying tech fast, easy, inspiring and tailored to every shopper.

Frequently asked questions

What data is required for personalized recommendations?

FactFinder never uses sensitive information or third-party data. Our AI 1:1 personalization uses real-time behavior signals and purchase history for known users (i.e. loyalty customers). If customers share details like their location, you can enhance their experience with localized search results and recommendations.

How can I integrate recommendations into my online shop?

If you’re already using FactFinder and you're interested in adding personalization, just contact your customer success manager. New to FactFinder? Get in touch to schedule a custom demo and discuss integration options.

How much does FactFinder's recommendation technology cost?

FactFinder uses a clear and flexible pricing model. Costs depend on three things:

  • Your expected number of searches
  • The number of channels you operate
  • The features you want to include, such as recommendations, personalization or vector search

This way, you get full control over your investment and only pay for what adds value to your business. If you’re interested in FactFinder’s recommendations, get in touch for a free demo and a quote.