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More repeat orders with Predictive Basket

Use AI to predict reorders and recommend the right products just when each customer needs them.

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How it benefits you

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Increase AOV & CLV

+2.3 items per customer with proactive suggestions from the second visit

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Happier customers

Buyers instantly see their top picks, making shopping 66% faster and easier

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Smoother CX, less work

Every order is right from the first try. No forgotten items or post-processing

Interactive demo video

Dive into our dynamic demo experience and explore the features of the FactFinder platform that are most relevant to your needs.

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How AI-powered product discovery increases conversions

How you can save time with smart automations

Common use cases

Use Case

Meet each customer’s needs before they even ask

Remind customers to reorder with personalized top-up nudges. The Predictive Basket learns from shoppers’ buying habits and cycles to know when they need new milk or even seasonal items like charcoal.

Use Case

Make repeat purchases easy and increase CLV

Send smart reminders across all channels and make reordering effortless with drag and drop. Provide unmatched convenience, boost loyalty and stop customers from turning to competitors.

Use Case

Reduce incomplete orders and costly corrections

Keep B2B customers confident and coming back by helping them avoid procurement errors and stockouts. Timely reminders prevent the need for corrections and free up time for your team.​​

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What makes us different?

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With continuous updates to our tech and AI, you always have access to the most advanced eCommerce capabilities, keeping you ahead of the curve.

iconDesigned for large, complex product ranges
Lightning-fast indexing and high performance for shops with billions of products, constant updates and frequent new releases.

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POur AI uses behavioral data from Predictive Basket to enhance search, personalization, recommendations and more.

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Award-winning technology

The Predictive Basket received the Austrian Retail Innovation Award for Best Online Innovation, marking a significant milestone in eCommerce innovation. This recognition highlights its unique ability to simplify reordering and enhance the online shopping experience.

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What our customers say

FactFinder's successful case study featuring Kastner library's digital transformation.

Maximilian Reiter,
eCommerce Consultant
"It has developed fantastically, and people have gotten used to it. Our customers trust the Predictive Basket more than their own order history."
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Mario Zanier,
CTO
"(FactFinder) has relieved the load on our servers noticeably. The shop pages now build up faster, so usability and the customer experience have also been improved."
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Helmut Pribyl,
CEO
"FactFinder is like the Ferrari of search engines. We didn’t have solutions like this before. The improved customer journey significantly strengthens customer loyalty."
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Trusted by 2,000+ online shops worldwide

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Riconeady to see FactFinder in action?

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.

Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

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Frequently asked questions

What’s the difference between the Predictive Basket and standard personalized recommendations?

While our real-time personalized recommendations also rely on AI, the Predictive Basket accounts for timing, like individual buying cycles and broader seasonal demand. This makes it ideal for products that need topping up regularly, like groceries and self-care, repeat prescriptions and B2B procurement.

Another key difference is that our personalized recommendations kick in for first-time customers, while the Predictive Basket works from the second session onwards.

Can the Predictive Basket adapt to changes in customer behavior?
Yes, the Predictive Basket learns from every interaction, so it automatically adjusts to new habits, shifting preferences and updated buying rhythms. This way, your product suggestions stay relevant and personal, even as customer needs evolve.
How can I integrate Predictive Basket into my online shop?

If you’re already using FactFinder and you're interested in adding the Predictive Basket, just contact your Customer Success Manager. New to FactFinder? Get in touch to schedule a demo and discuss integration options.