CONTACT Support ENDE

Made for sporting goods

Power sports eCommerce with AI search, real-time 1:1 personalized journeys and next-level merchandising at scale.

graphical user interface
text
a red and blue sign
logo
Logo von Bergspezl, einem Anbieter für Outdoor-Ausrüstung und -Dienstleistungen, präsentiert auf der FactFinder-Website.
graphical user interface, text, application, chat or text message

Interactive demo video

Your shoppers deserve the best customer journey. Discover FactFinder without a sales call:

  • Get to know FactFinder at your own pace

  • Turn visitors into loyal customers

  • Save time and resources and increase your sales

Watch video now

Common use cases

Use Case

Guide beginners to the right equipment

Help novices and pros alike find the right gear with AI product advisors that refine results based on Q&As like “What surfaces will you train on?” or “What conditions will you be camping in?”

Use Case

Optimize for new sports trends automatically

Blow the competition away with AI that automatically spotlights your hottest products just as trends emerge, whether it’s padel equipment, VR training gear or World Cup merchandise.

Use Case

Ultra-relevant results for every search term

From technical terms, like “Fox Mud Guard 36-38 Black AM” to conversational queries, like “cute sneakers for park run” our blend of keyword and vector search gets it right every time.

What makes us different?

a glowing circle with a green center

Fast-learning AI


Our AI learns faster with less data, personalizes the whole experience even for new visitors and highlights new or niche items other engines ignore.

icon

Custom-fit


Your success is our priority. We tailor our solutions to your specific business needs, solving real-world challenges with a personal touch.

a purple and green object

AI with easy control


Built for eCommerce, our intuitive UI lets you easily control campaigns and rules while reaping the rewards of AI automation and trend detection.

Core capabilities

People like challenges when they're training, not when they’re shopping. Help them find the right gear with ease, compare options with confidence and stay inspired with recommendations that match their unique style.

Search and Product Discovery

Don’t let customers down at the first hurdle. Help them speed ahead with industry-leading search that shows the right results no matter what they type in the search box. Conversational language. Exact terms. Multilingual and misspelled queries. Our blend of vector and keyword search handles it all, delivering spot-on results in milliseconds.

Search and Product Discovery
Personalization

From soccer cleats in their preferred size and color to fitness trackers that match their battery life requirements, 1:1 personalization tailors all results and recommendations to the individual. It even adapts to switching search intents, delivering real-time relevance from the first visit. All automatic, scalable and privacy-friendly.

Personalization
Recommendations

Keep every sports shopper inspired with 1:1 personalized product recommendations that match the context and complete the package – like boxing gloves for the punching bag they’re looking at or a tank top to go with the leggings in the cart. Let AI do the heavy lifting or jump in the backend to adapt to your strategies.

Recommendations
Merchandising

Energize your online shop with real-time trend detection and AI product advisors you can set up in minutes, not days. Create branded landing pages, pin promoted products and show pro trainer tips directly in the search. Smash your goals with smart SEA campaigns, themed banners and more. 100% code-free in the intuitive UI.

Geo

Connect online shoppers to nearby products and boost sales across all touchpoints by tailoring the entire customer experience to location. Craft hyper-targeted campaigns, highlight local offers and let customers choose where, how and when to get their goods, from home delivery and lockers to curbside pickup and more.

Multi-channel management

Save thousands in time and effort by running your entire lineup of storefronts from a single hub. Roll out global campaigns in just a few clicks. Or adapt child channels to showcase regional team merchandise, seasonal sports collections and local trends. Everything is quick, easy and code-free in the transparent backend.

Multi-channel management

What our customers say

Library-Image showing sport activity.


  • B2B
  • B2C
  • Sporting goods
Kübler Sport boosts conversions by 35%
“We’re definitely satisfied. With FactFinder, we have a partner that continuously evolves. The combination of smart technology and analytics is opening up entirely new possibilities for us.” - Marvin Wagner, Online Marketing & eCommerce Manager
Radfahrer auf der Straße mit fitstore24.com Logo im Hintergrund, symbolisiert Sport und Outdoor-Aktivitäten.


  • B2B
  • B2C
  • Sporting goods
Fitstore24 raises its AOV by 29% in 7 days
"The enhancements extend beyond financials. The streamlined search and navigation have cut search times by 16%, and even more so on mobile, by 21%. Customers now browse 25% fewer pages to find what they’re seeking, with a 40% reduction on mobile devices." - Mario Zanier, CTO
Wanderer in der Natur mit Rucksack, Bergfreunde-Logo im Hintergrund, symbolisiert Outdoor-Aktivitäten und Abenteuer.


  • B2C
  • Sporting goods
Up to 70% more session revenue for Bergfreunde
" With FactFinder, we have found a partner that sets the same high standards for its services and products as us. They’re super cooperative and solution-oriented and will definitely be with us in the future.” - Melanie Giebler, Teamlead Product Management

Trusted by 2,000+ online shops worldwide

  • a red and blue sign
  • text
  • logo
  • Logo von Bergfreunde.de
  • Logo von Ulla Popken, einem Anbieter für Mode in Übergrößen, passend für Online-Shops.
  • graphical user interface, text, application, chat or text message
  • shape
  • Logo von babywalz, einem Online-Shop für Babyprodukte, präsentiert in klarer blauer Schrift.
  • logo
  • Logo von Bergspezl, einem Anbieter für Outdoor-Ausrüstung und -Dienstleistungen, präsentiert auf der FactFinder-Website.

Riconeady to see FactFinder in action?

FactFinder interface showcasing online shop solutions with product listings and analytics, featuring a customer support representative.

Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

Contact information

Please enter your business email address. This form does not accept addresses from

Checkboxes

You may also like...

a colorful circle with a green center

Product Discovery


AI-enhanced search and product discovery that helps people find the right products faster.

a glowing green logo

Personalization


Tailored experiences that match real-time search intent, even for new customers.

graphical user interface

Merchandising


From AI advisors and trend detection to content-rich search and SEA, bring shopping journeys to life and boost sales fast.

Frequently asked questions

What does FactFinder cost?

FactFinder uses a clear and flexible pricing model. Costs depend on three things:

  • Your expected number of searches
  • The number of channels you operate
  • The modules you want to include, such as personalization, vector search or recommendations

This way, you get full control over your investment and only pay for what adds value to your business. Get in touch for a free demo and a quote.

How can FactFinder be integrated into my online shop?

You can choose from three easy integration options:

  • API for full control and custom setup
  • WebComponents for quick UI integration with built-in result display
  • Connectors for fast data export and front-end setup

Each option fits different needs, so you can pick what works best for your shop. Visit our integration page to learn more.

What support does FactFinder offer?

We understand that every eCommerce business has a different set up, so we tailor the solution to your needs. Each customer has a dedicated Customer Success Manager to help you get the most out of the platform. You’ll also have access to a library of training materials, plus hands-on support with active business monitoring, one-to-one guidance and quarterly business reviews.