Videos

Vector search: eCommerce site search made conversational

See how FactFinder’s vector search goes beyond keywords to understand shopper intent, no matter how they search. In this demo, VP of Product Holly Murdoch shows how it drives more relevant, profitable product discovery in B2C and B2B eCommerce.

B2B, B2C

How LLMs are changing the eCommerce customer experience

ChatGPT sparked the LLM revolution—now discover what these models are really doing in eCommerce and how they’re reshaping how people search, browse and buy.

Webinar

FactFinder Experience

Take a self-guided tour through our user interface. Discover how each tool works with real examples and simple explanations — no scheduling, no waiting, just you and the software.

B2B, B2C, Product Discovery, Personalization, Recommendations

New in NG: Streamlined menu and powerful dashboard

We know your time is valuable, and optimizing your eCommerce site should be effortless. That’s why Tufan, our Product Manager, is here to walk you through FactFinder’s latest updates, designed with you in mind!

B2B, B2C

Discover the possibilites of Infinity

Explore Infinity's smart AI personalization and new merchandising features in this webinar. Watch a live demo, learn from customer success stories and hear what's next on our roadmap from our product experts.

Webinar

Disrupt or be disrupted

Success hinges on either leading disruption or falling victim to it. The ability to harness innovations like AI has never been more important in driving growth. In this session, we'll delve into the strategies for effectively navigating this disruption using AI-powered product discovery and search technology.

Webinar

Why B2B eCommerce needs better product discovery and search

We were joined by guest speaker Emily Pfeiffer, Principal Analyst at Forrester, to explore the dynamic landscape of search and product discovery in B2B eCommerce.

B2B, Webinar

Dive into the Future of AI & Product Discovery

A deep-dive webinar exploring the latest innovations in AI-driven Product Discovery, Search and Personalization, exclusively for our partners and potential partners.

B2B, B2C

B2B eCommerce is booming, but this shift to online has its challenges

FactFinder’s AI-powered product discovery platform can help you overcome the obstacles in B2B eCommerce, helping your buyers find what they want, quickly and easily.

B2B

Webinar: “The Move to D2C with Ferrero” and Innovation-Spotting in Our Studio

How Ferrero has moved towards eCommerce and D2C, the factors driving their rapid revenue growth and a chat about future projects that John is looking forward to.

B2B, B2C, Webinar, Food & beverage

The future of personalization, featuring Forrester

We sat down with Brendan Witcher, VP & Principal Analyst at Forrester, to explore the current state of the market, best practices for personalization, and insights into what the future holds. 

B2B, B2C, Webinar

FactFinder increases sales for B2B industry leader, Berner Group

Katja Sallie, Product Owner eCommerce at The Berner Group, discusses their experiences using FactFinder and the effective search results across 15 countries.

B2B, Construction & machinery, Product Discovery, Customer interview

AI makes grocery shopping easier: KASTNER's insights

Learn how FactFinder's Predictive Basket, a cutting-edge technology that accurately predicts and suggests products, is used by food wholesaler KASTNER.

B2B, Food & beverage, Customer interview

Boosted eCommerce sales thanks to artificial intelligence

Maximilian Reiter, KASTNER's Head of Business Development, explores the impact of FactFinder's Predictive Basket in eCommerce. He highlights how AI-driven tools can significantly enhance online sales and customer engagement.

B2B, Food & beverage, Customer interview

Sustainable user experience and 10 years with FactFinder

Melanie Giebler and Sebastian Staendecke from Bergfreunde joined us for an interview where they discussed Bergfreunde's choice to use FactFinder, working with our team, and sustainable user experience.

B2C, Sporting goods, Customer interview

From print catalog to full product range - interview with Seefelder

Achim Schneider, Head of Digitalization at Seefelder, discusses his experiences with FactFinder shares first-hand insights into Seefelder’s digitalization B2B journey - from initial challenges to amazing results.

B2B, Construction & machinery, Customer interview

Innovation and chocolate - interview with KASTNER

Maximilian Reiter from the KASTNER Group discusses the challenges of B2B retail, working with FactFinder, and life-saving chocolate as part of our Customer Conference.

B2B, Food & beverage, Customer interview

Why RE-IN trusts FactFinder for the last 10 years

Onsite search expert at RE-IN, Patricia Zwack, shares her first-hand experience of how FactFinder helps the eCommerce team optimize the customer experience as well as streamline digital marketing.

Customer interview, B2B

+10% conversions with Next Generation: project insights by RE-IN

Patricia Zwack has been working with FactFinder for nearly 10 years. She managed the migration from version 7.3 to Next Generation and shares her experience from the project.

Customer interview, B2B

Tapping into Next Generation: How PBS drives sales in 20 shops

Anja Hochmeier, Head of E-Business, Marketing and Customer Solutions at PBS, discusses FactFinder's functionalities such as Predictive Basket, spot-on recommendations and automatic search optimization.

B2B, Office supplies, Customer interview

Customer testimonials on Next Generation

Is it worth switching to Next Generation? Find out directly from your industry peers what results they achieved, how the integration went, and how online shoppers responded to the improved search.

B2B, B2C, Customer interview

How Nedis uses search and merchandising to maximize online sales

In this webinar, Frank Loeffen, Webshop Manager, discusses the challenges faced by the B2B and consumer electronics industries, the decision to optimize their search and merchandising, and the results following integration.

B2B, B2C, Webinar, Electronics

5 conversion tricks that almost everyone is ignoring

Real talk with KonversionsKRAFT and FactFinder on the importance of doing the basics.

B2B, B2C, Webinar

Adapt your online store to the generational shift in home & garden

Steve Collinge, Managing Director of Insight Retail Group and Executive Editor of Insight DIY, discusses real-time personalization and how relevancy in search and recommendations keeps customers on your site.

B2C, Webinar, Home & garden

The digital advantage: next level experiences in home & garden

Guest speaker Steve Collinge, Managing Director of Insight Retail Group and Executive Editor of Insight DIY, discusses how to unlock the digital advantage in your online store.

B2C, Webinar, Home & garden