Library

• Case Study

Webhallen increases their value per search by 9.8% with FactFinder

In an era where eCommerce is rapidly advancing, Webhallen’s implementation of FactFinder had to meet with the current surge towards personalized shopping experiences and value-based consumer engagement. Get the full story within.

• B2C
• Case Study

Berner’s 20% search spike with FactFinder

Berner Group’s previous open-source search solution was insufficient in meeting the demands for a fast and accurate search function, crucial for enhancing the digital purchase process and maintaining the brand’s strong image. Dive in and discover how FactFinder's solution remedied this issue and more.

• eBook

AI's Impact on Europe's eCommerce

In partnership with Moweb Research, we've surveyed 300 decision-makers to uncover the transformative role of Artificial Intelligence in Europe's eCommerce landscape.

• B2C
• Case Study

Retail giant Jula boosts conversion rate by 30% with FactFinder

Jula identified a pressing concern: their site’s search function. They recognized the need for a more intuitive and adaptive search engine that could navigate their vast catalog, multiple languages and varied consumer behaviors. This is how they solved it.

• B2B
• B2C
• Brochure

FactFinder platform

Whether your business seeks to rely more on human know-how or on AI-driven automation, FactFinder has the perfect solution for you to optimize the customer journey, enhance overall user satisfaction and boost conversions by more than 30%.

• B2B
• eBook

B2B buyer's guide for eCommerce professionals

This comprehensive guide provides you with the necessary knowledge to make informed decisions when selecting the most suitable AI-powered product discovery solution for your B2B eCommerce business.

• B2B
• B2C
• Case Study

Navigating digital evolution: Elkjøp Nordic’s journey with FactFinder

This European leader has placed its trust in FactFinder for over a decade to deliver powerful searches in its digital channels. The team discusses how the partnership began and how it's evolved, sharing actionable best practices.

• B2B
• Case Study

New ways to success in a changing world

The PBS Holding Group is one of Europe’s leading office product distributors and resellers. Birgit Broeckel, Team Leader of E-Business International, tells Internet Retailing about the way PBS is moving into the future.

• B2C
• Case Study

A European company with an increasingly global reach

MEDION AG is a significant player in consumer electronics manufacturing. Sebastian Rahmel, Head of Online, explains to Internet Retailing that it is simply unthinkable to offer the customer anything other than the best service.

• B2B
• B2C
• eBook

RetailX: UK eCommerce country report 2023

This insightful report by RetailX will help guide you through the UK market landscape and provide valuable insights for long-term planning.

• B2B
• Brochure
• eBook

Supercharge your B2B eCommerce sales

In this guide, we delve into the top six on-site optimization strategies that trailblazing B2B organizations have adopted to achieve record-breaking eCommerce sales.

• B2B
• B2C
• Case Study

Office Depot boosts revenue by +12%

Office Depot eliminates site-search maintenance costs and boosts revenue by +12% with AI-powered search.

• B2B
• Case Study

Switching to Next Generation brings +10% conversion increase for RE-IN

Is Next Generation worth it? Patricia Zwack from RE-IN has been working with FactFinder for almost 10 years and has a lot to say about it. Spoiler alert: She describes the move as "the right move – no comparison to the past."

• B2C
• Case Study

FactFinder Tech Replaces In-House Search at Flaschenpost

Flaschenpost SE, since 2016, rapidly grew as a leading beverage and food delivery service. Its online store, flaschenpost.de, handles over ten million orders annually, transitioning from in-house search to advanced systems.

• B2B
• B2C
• Case Study

Next Generation drives sales in 13 online shops

In 2021, PBS migrated its online shops from FactFinder 6.8 to Next Generation, a decision that has already yielded positive results. For customers, there has been a significant improvement in bounce rate, especially on search results pages.

• B2B
• Case Study

Once ‘digitally desperate’ now receives 78% of orders online

Achim Schneider shares first-hand insights into Seefelder’s journey from print catalogs to digital success and how their B2B platform benefits from replacing Elasticsearch with Next Generation.

• B2C
• Case Study

+10% conversion rate at Tischwelt by switching to Next Generation

Higher search conversion and +13% average shopping cart value without any configurations. It's no surprise that Ronja Christ says "switching was absolutely the right decision" for this kitchen and cooking goods retailer.

• B2C
• Case Study

Conversion rates rise and bounce rates drop for DIY giant

Since going live with FactFinder, Globus Baumarkt sees +20% conversion via search and -50% bounce via guided selling campaigns. "We're surprised at how quickly the switch has been reflected in our sales figures."

• B2B
• Case Study

Cooksongold increases online shop conversion rates by 26%

Learn how the UK‘s largest one-stop shop for quality precious metals and jewelry-making supplies retailer maximizes international online sales through targeted product merchandising with FactFinder.

• B2C
• Case Study

Coop: a personal online supermarket for every customer

Swedish grocery chain Coop is revolutionizing shopping with a focus on personalization and AI. Striving for a seamless online and in-store experience, Coop integrates advanced technologies for a unique, customer-centric approach.

• B2C
• Case Study

Order & Structure setup results in 12% revenue increase at XXL 

XXL is one of the largest online sports retailers in the Nordics. Discover how the company boosted revenue by utilizing Advanced Category Listings with FactFinder.

• B2B
• Case Study

AI-based site search increases search conversion rate for DENIOS

Using FactFinder technology, learn how DENIOS is able to meet the needs of every online customer and optimize the shopping experience using AI-based site search.

• B2B
• Case Study

Klickparts: a revolution in spare parts procurement

Today, to find the right spare part, a single search query on the B2B platform klickparts.com is all it takes. This is an unprecedented online service that Klickparts offers using FactFinder’s AI-based search technology.

• B2B
• Case Study

Mayflex: the intelligent B2B shop

To convince its customers of the added value of their online shop, Mayflex had to create an intuitive shopping experience. This and much more was achieved through the integration of FactFinder.

• B2C
• Case Study

Conns Cameras makes online shop easier to navigate with search

Conns Cameras needed a search that was capable of managing the specific language of the camera industry. Learn how the camera specialist makes their online shop easier to navigate with FactFinder.

• B2B
• Case Study

94% of search queries are successfully answered at MEVACO

For MEVACO's eCommerce team, a high degree of automation is crucial for success. To increase the relevance of search results, the company relies on FactFinder’s search and navigation engine throughout its European shops.

• B2C
• Case Study

Popken Fashion Group switches 12 online shops to FactFinder

The Popken Fashion Group sells the fashion range of its four own brands in hundreds of physical stores internationally and increasingly via the Internet. Learn how FactFinder has been providing the group’s 12 online shops with better search results and a drastic reduction in indexing time.