Health and personal care

Greater revenue with AI-enhanced search and merchandising

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Accelerating growth
across health and beauty retail​​​​​

As the European health and personal care markets evolve, with the pharmacy sector alone projected to grow at a CAGR of 17.65% until 2028, our AI-driven platform is set to redefine customer engagement. Focused on enhancing experiences across health and beauty retail, we introduce a seamless, technology-driven approach to product discovery. Our solution empowers personalized care and simplifies the selection process, catering to the diverse needs of today’s consumers.


Use Cases

How to improve your customer experience


Customer Stories

Personal stories from leading shops



The most common Q&As

Personalized beauty routines, digitally supported

Bringing the feel of an in-store shopping assistant to your customers' online beauty experience, our guided selling tool simplifies product choices. Help customers build their 'wow' beauty regimen by setting up targeted questions that help them find the products that perfectly match their unique skin type, tone, sensitivity and more.
Learn more.


Smart search that gets what shoppers need

Whether it's 'headache', 'aspirin', '10203626 (PZN)' or 'acetylsalicylic acid', our AI-powered search connects shoppers to the right product every time. In the complex catalogues of health and personal care products, a search that understands semantics is key to preventing frustration, poor conversion and high bounce rates. Our intelligent search delivers the most relevant results, every time.
Learn more.

Stay ahead with trend-responsive assortment

A new retinol serum emerges, a celebrity promotes its benefits on Instagram – an example of an external trend constantly influencing your catalogue’s assortment. Our Pulse AI is designed to detect such trends and automatically boosts trending products to top positions. Simultaneously, you have the flexibility to manually adjust rankings to suit your business goals, ensuring your product range is always aligned with current market dynamics.
Read all about it.


Safe and effective product recommendations

For online shops, boosting average shopping basket sizes with suitable products is essential. The task is compounded by the need to avoid recommending products that, when combined, might cause side effects. FactFinder's solution, offering AI-driven but manually adjustable recommendations, equips you with the tools necessary for a safe and effective recommendation strategy.
Discover the power of recommendations.

Optimizing revenue with streamlined navigation
After the quick and easy integration of FactFinder, increased its sales by around 22%. Thanks to suggest and after search navigation, our customers can find the right articles in the shortest possible time - with a range of over 100,000 products."
Christiane Bülow-Bichler

Ready to see FactFinder in action?

Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

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Trusted by 2,000+ online shops worldwide

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Frequently asked questions

What does FactFinder cost?

FactFinder is tailored to your individual goals - for more conversion, sales and customer satisfaction. Our pricing depends on the number of activated modules, monthly searches and required channels. We would be happy to advise you personally on the selection of the right solution package. For a price indication that is as accurate as possible, please fill out the form on our pricing page.

How can FactFinder be integrated into my online store?
FactFinder offers three flexible integration methods: API integration for full control with JSON data responses, WebComponents for easy UI integration with automatic result rendering, and connector integrations for streamlined data export and front-end implementation. Each method is designed to suit different needs, ensuring seamless integration with your platform. For additional guidance and to see which method best fits you, check out the integration page.
What else does FactFinder offer that can benefit my business?
FactFinder can enhance your eCommerce platform with AI-driven personalization, advanced site search, intuitive navigation, dynamic merchandising and more. Get in touch today and we’ll show you our platform in action.