Convenience in food & beverage retail

Proven strategies to deliver hyper-personalized experiences customers crave

The European online grocery market is expected to grow to €384 billion by 2032, offering major opportunities for retailers. However, staying competitive requires addressing key challenges. Price sensitivity is high, and relying only on discounts or product variety won’t secure long-term customer loyalty. Instead, 40% of shoppers are willing to pay more for personalized experiences and 44% stay loyal to brands that deliver them.

AI-driven strategies provide the solution, offering:

• Real-time personalized search results
• Seamless integration between online and physical stores
• Easy, intuitive reordering

This report will guide you through these strategies to enhance convenience for customers and create new revenue opportunities. Designed for decision-makers, it includes insights from Spar, Netto, Flaschenpost and KASTNER.