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Online Academy

Our academy has more than 50 FactFinder tutorials, led by eCommerce experts and curated especially for you. Maximize your sales and customer satisfaction by learning how to get the most out of this comprehensive solution.

Course overview

Use Case

Basics

How do the FactFinder modules work? How are search results created? What key settings should you keep an eye on? Learn all this and more in our back-to-basics video series. 

Designed for: search optimizers, administrators, eCommerce managers
6 videos, 26 min.

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Use Case

Next Generation

We've carefully developed our software core from the ground up using the latest technology to support retailers with complex requirements. Explore our new conversion-boosting features. 

Designed for: search optimizers, eCommerce managers
3 videos, 27 min.

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Use Case

Search Optimization

The difference between improving your search at a basic level to more in-depth optimizations can amount to millions in revenue. Learn how to get the best results with FactFinder. 

Designed for: search optimizers, marketing managers
5 videos, 20 min.

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Use Case

Search Optimization, Part II

Whether it's availability, brand, release date or even color: FactFinder can use any information in your data feed for ranking purposes. This course teaches you how to manage your ranking on a global scale. 

Designed for: search optimizers, administrators, eCommerce managers
3 videos, 14 min.

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Use Case

Customer Experience

Learn everything there is to know about the configuration of some of the most crucial features in your online shop: smart suggest, filters and recommendations. 

Designed for: administrators, eCommerce managers
5 videos, 16 min.

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Use Case

Customer Experience, Part II

Lead your online customers to the most relevant products through relevant recommendations and intuitive guided selling campaigns.  

Designed for: marketing managers
3 videos, 7 min.

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Use Case

Merchandising

Targeted campaigns increase sales and reduce returns. Learn how our merchandising tools can demonstrably improve the customer journey in your online shop. 

Designed for: marketing managers
3 videos, 11 min.

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Use Case

Analytics

Lightning-fast search analyses, insights into individual sessions, and an intuitive UI: our analytics shows you exactly where unused sales potential lies. 

Designed for: eCommerce managers, search optimizers
1 videos, 6 min.

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