FACT-Finder
Online Academy

Training, Created with You in Mind

Consolidate your FACT-Finder knowledge
with 50 tutorials, led by our e-commerce experts.

Whether you are a marketing manager, e-commerce manager, administrator or partner, there's an online course built for you - you're just a click away. Our curated courses provide you with valuable tips and tricks to get the most out of FACT-Finder, maximizing your sales and customer satisfaction.

Course Overview

FACT-Finder Basics

FACT-Finder Basics

How do the FACT-Finder modules work? How are search results created? What key settings should you keep an eye on? Learn all this and more in our back-to-basics videos.

Designed For: Search Optimizers, Administrators, E-Commerce Managers

5 Videos 23 min.

Search Optimization

Search Optimization

The difference between improving your search at a basic level to more in-depth optimizations can amount to millions in revenue. Learn how to get the best results with FACT-Finder.

Designed For: Search Optimizers, Marketing Managers

3 Videos 14 min.

Search Optimisation (II)

Search Optimisation (II)

Whether it's availability, brand, release date or even color: FACT-Finder can use any information in your data feed for ranking purposes. This course teaches you how to manage your ranking on a global scale.

Designed For: Search Optimizers, Administrators, E-Commerce Managers

3 Videos 14 min.

Customer Experience

Customer Experience

Learn everything there is to know about the configuration of some of the most crucial features in your online shop: smart suggestions, dynamic filters and recommendations.

Designed For: Administrators, E-Commerce Managers

2 Videos 4 min.

Customer Experience (II)

Customer Experience (II)

Lead your online customers to the most relevant products through relevant recommendations and intuitive guided selling campaigns.

Designed For: Marketing Managers

2 Videos 4 min.

Merchandising

Merchandising

Targeted online consulting increases sales and reduces returns. Learn how FACT-Finder's campaigns can demonstrably improve the customer journey in your online shop.

Designed For: Marketing Managers

2 Videos 5 min.

Analytics

Analytics

Lightning-fast search analyses, unprecedented insights into individual sessions, and an innovative GUI: FACT-Finder Analytics shows you exactly where unused sales potential lies.

Designed For: E-Commerce Managers, Search Optimizers

1 Videos 6 min.

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