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FACT-Finder
Online Academy

Training, Created with You in Mind

Consolidate your FACT-Finder knowledge
with 50 tutorials, led by our e-commerce experts.

Whether you are a marketing manager, e-commerce manager, administrator or partner, there's an online course built for you - you're just a click away. Our curated courses provide you with valuable tips and tricks to get the most out of FACT-Finder, maximizing your sales and customer satisfaction.

Course Overview

FACT-Finder Basics

FACT-Finder Basics

How do the FACT-Finder modules work? How are search results created? What key settings should you keep an eye on? Learn all this and more in our back-to-basics videos.

Designed For: Search Optimizers, Administrators, E-Commerce Managers

6 Videos 26 min.

FACT-Finder Next Generation

FACT-Finder Next Generation

Next Generation is much more than just an update. We've carefully developed our software core from the ground up using the latest technology to support retailers with complex requirements.

Designed For: Search Optimizers, E-Commerce Managers

2 Videos 15 min.

Search Optimization

Search Optimization

The difference between improving your search at a basic level to more in-depth optimizations can amount to millions in revenue. Learn how to get the best results with FACT-Finder.

Designed For: Search Optimizers, Marketing Managers

5 Videos 20 min.

Search Optimisation (II)

Search Optimisation (II)

Whether it's availability, brand, release date or even color: FACT-Finder can use any information in your data feed for ranking purposes. This course teaches you how to manage your ranking on a global scale.

Designed For: Search Optimizers, Administrators, E-Commerce Managers

3 Videos 14 min.

Customer Experience

Customer Experience

Learn everything there is to know about the configuration of some of the most crucial features in your online shop: smart suggestions, dynamic filters and recommendations.

Designed For: Administrators, E-Commerce Managers

5 Videos 16 min.

Customer Experience (II)

Customer Experience (II)

Lead your online customers to the most relevant products through relevant recommendations and intuitive guided selling campaigns.

Designed For: Marketing Managers

3 Videos 7 min.

Merchandising

Merchandising

Targeted online consulting increases sales and reduces returns. Learn how FACT-Finder's campaigns can demonstrably improve the customer journey in your online shop.

Designed For: Marketing Managers

3 Videos 11 min.

Analytics

Analytics

Lightning-fast search analyses, unprecedented insights into individual sessions, and an innovative GUI: FACT-Finder Analytics shows you exactly where unused sales potential lies.

Designed For: E-Commerce Managers, Search Optimizers

1 Videos 6 min.

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