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Online Academy

Our academy has more than 50 FACT-Finder tutorials, led by eCommerce experts and curated especially for you. Maximize your sales and customer satisfaction by learning how to get the most out of this comprehensive solution.

Course overview

Basics

Basics

How do the FACT-Finder modules work? How are search results created? What key settings should you keep an eye on? Learn all this and more in our back-to-basics video series. Access videos

Designed For: Search Optimizers, Administrators, eCommerce Managers

6 Videos 26 min.

Next Generation

Next Generation

We've carefully developed our software core from the ground up using the latest technology to support retailers with complex requirements. Explore our new conversion-boosting features. Access videos

Designed For: Search Optimizers, eCommerce Managers

3 Videos 27 min.

Search Optimization

Search Optimization

The difference between improving your search at a basic level to more in-depth optimizations can amount to millions in revenue. Learn how to get the best results with FACT-Finder. Access videos

Designed For: Search Optimizers, Marketing Managers

5 Videos 20 min.

Search Optimization, Part II

Search Optimization, Part II

Whether it's availability, brand, release date or even color: FACT-Finder can use any information in your data feed for ranking purposes. This course teaches you how to manage your ranking on a global scale. Access videos

Designed For: Search Optimizers, Administrators, eCommerce Managers

3 Videos 14 min.

Customer Experience

Customer Experience

Learn everything there is to know about the configuration of some of the most crucial features in your online shop: smart suggest, filters and recommendations. Access videos

Designed For: Administrators, eCommerce Managers

5 Videos 16 min.

Customer Experience, Part II

Customer Experience, Part II

Lead your online customers to the most relevant products through relevant recommendations and intuitive guided selling campaigns. Access videos

Designed For: Marketing Managers

3 Videos 7 min.

Merchandising

Merchandising

Targeted campaigns increase sales and reduce returns. Learn how our merchandising tools can demonstrably improve the customer journey in your online shop. Access videos

Designed For: Marketing Managers

3 Videos 11 min.

Analytics

Analytics

Lightning-fast search analyses, insights into individual sessions, and an intuitive UI: our analytics shows you exactly where unused sales potential lies. Access videos

Designed For: E-Commerce Managers, Search Optimizers

1 Videos 6 min.