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Help every visitor find the right product, fast.

AI-powered search and product discovery that turns eCommerce traffic into sales and loyalty

Proven results

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+50%


sales

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+35%


conversion

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+42%


conversion

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+12%


revenue

What makes us different?

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Proven tech, built in-house


Proprietary algorithms refined over 20 years, consistently outperforming standard methods in A/B tests.

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Custom fit


Your success is our priority. We tailor our solutions to your specific business needs, solving real-world challenges with a personal touch.

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Al you can trust


Purpose-built for eCommerce use cases. Transparent, explainable and always under your control - no black box here.

Explore our platform

Trusted by 2,000+ B2B and B2C shops, FactFinder has been driving conversions in eCommerce for over 20 years. Our platform combines AI with human expertise to deliver fast, personalized experiences — giving you automation when you want it and control when you need it.

Better search and product discovery
From keyword to content to vector search, FactFinder understands intent and shows the most relevant results across the entire buyer journey. Built to increase conversions and eliminate zero results.
Better search and product discovery
Personalized experiences
Deliver 1:1 tailored product results, content and recommendations in real time based on unique preferences and live interactions. Designed to drive relevance, sales and customer loyalty.
Personalized experiences
Smarter product recommendations
Show each shopper the products they’re most likely to buy at every step of their journey. Proven to boost AOV, cross-sell success and customer satisfaction.
Smarter product recommendations
Localized offers
Prioritize products in search results based on local availability, shipping speed and regional preferences. Automatically reduce friction and drive more purchases online and in-store.
Localized offers
Customer-specific pricing and information
Display contract pricing and tailored product information in real time. Especially helpful for B2B shops with complex catalogs and personalized buyer needs.
Customer-specific pricing and information
Easy merchandising
Easily promote the products that matter most, no coding required. Give your team full control over campaigns, placements and on-site promotions.
Easy merchandising

Interactive demo video

Dive into our dynamic demo experience and explore the features of the FactFinder platform that are most relevant to your needs.

  • Explore at your own pace

  • How AI-powered product discovery increases conversions

  • How you can save time with smart automations

What our customers say

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  • B2C
  • Beauty
Cosnova drives smarter product discovery in 90 markets
"FactFinder's flexibility and intuitive backend are crucial for us, allowing us to quickly respond to changes and continuously improve our platforms. FactFinder offers us a complete package that creates synergies and saves costs." - Uli Peter, Senior Experience Manager
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  • B2B
  • Parts
Berner's 20% search spike with FactFinder
"We have taken a big step forward in terms of the quality of search results since the introduction of FactFinder. Our analyses in the German and French-speaking shops show, for example, that significantly fewer zero results pages appear." - Katja Sallie, eCommerce Product Owner
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  • B2C
  • Electronics
Make finding complicated product names simple with clever search
"Having an intelligent search is very useful. The big advantage is that FactFinder means the site works really easy for people. They know they can trust the site because they can find the right products." - Gareth Craig, IT & Communications Manager

Award-winning product discovery

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Most Advanced Product Discovery Platform


"Industry gamechangers driving innovation and growth across the Scandinavian markets."

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Best eCommerce Search Software


“Dedicated team of experts and industry-acquired experience.”

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Rated 4.5/5 stars as Enterprise Search Software


“Efficiency and professionalism in every aspect.”

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Best Online/ Mobile Innovation 2024


“The Predictive Basket is an outstanding and innovative technology.”

RFactFinder Logoeady to see FactFinder in action?

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Fill out the form and one of our eCommerce experts will reach out to provide you with:

  • A product overview, based on your requirements
  • Information on integration
  • Personalized pricing

Or just give us a call at: ​
+49 7231 12597 600

Contact information

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Trusted by 2,000+ online shops worldwide

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  • Logo von SPAR, einem Einzelhandelsunternehmen, auf der FactFinder-Website für Online-Shop-Lösungen.
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  • Logo von FactFinder, Anbieter für innovative Lösungen im Bereich Online-Shops und E-Commerce.
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  • Logo von Elkjop, einem Einzelhändler für Elektronik und Haushaltsgeräte.
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