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Tag: usability

5 Learnings from one year of Customer Excellence Consulting.Customer Excellence Consulting

5 Learnings from one year of Customer Excellence Consulting.

Published by admin
For one year, our Customer Excellence team advices FACT-Finder customers across Europe – with the aim of achieving a maximum conversion and highest customer satisfaction. Our experiences reveal: Hidden potential for optimization remains in nearly every online shop.

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Rheinmain.tv reports on FACT-Finder Travel and semantic searchSemantic Search FACT-Finder Travel

Rheinmain.tv reports on FACT-Finder Travel and semantic search

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FACT-Finder Travel is the innovative semantic search technology for online travel portals. Interviewed on rheinmain.tv Carsten Kraus, CEO of FACT-Finder, and Anja Maisch, Head of FACT-Finder Travel, explain the functions and advantages of FACT-Finder Travel and why it will be the future usability standard of online travel portals.

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Semantic Search: Challenges, usability, future.<br />An introduction by Carsten Kraus.Semantic Search Challenges Usability Future

Semantic Search: Challenges, usability, future.
An introduction by Carsten Kraus.

Published by Karsten Brand

During this year´s TTI Autumn Conference in London, Carsten Kraus, CEO of Omikron Data Quality GmbH, held a speech on “Semantic Search”, the challenges and how it effects the user-experience in Online Travel Agencies. He answered the question, why semantic search is a buzz word for a long time, what’s possible today and he gave a glimpse into the future of semantic search.

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Are you placing your top sellers on top of your search result list?SERP Top Sellers and Christmas Traffic

Are you placing your top sellers on top of your search result list?

Published by Albert Pusch

“All we want for Christmas is traffic”, this slightly modified version of Mariah Carey’s Christmas evergreen could be the anthem of eCommerce enthusiasts these days. As it is, most shop owners put a lot of effort (and money) in SEO and SEM but neglect to focus on important on-site issues such as product presentation in result pages.

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