Blog

1:1 personalization is the key to a standout eCommerce customer experience

Online shoppers expect personalization, but privacy concerns are changing the rules. What if you could tailor the eCommerce customer experience…

Retail Tips

Vector search in eCommerce: when semantic search increases conversion

41% of online shops have problems with their search function. Is vector search the key to higher relevance and fewer…

Industry Insights

Introducing AI Guided Selling: save time and boost conversions

Engage your customers effortlessly with interactive, AI-powered product advisors, driving conversion, customer satisfaction and long-term brand loyalty. Today’s online shoppers…

Retail Tips

Open source vs FactFinder: what’s best for search in eCommerce? 

Torn between open source and the ease of a ready-made search solution? This side-by-side comparison gives you all the details…

Retail Tips

Product discovery goes beyond search: enhance the entire customer journey

79% of users leave a website if they can’t find what they’re looking for immediately.1 But how can you meet…

Retail Tips

Reduce bounce rates and exceed patient expectations in your online pharmacy

Are customers leaving your online pharmacy without buying? Learn how personalized search can can help keep them on your site,…

Industry Insights

New in NG: boost efficiency with a streamlined menu and powerful dashboard

Our latest updates to FactFinder Next Generation are all about making your daily tasks easier, faster and more intuitive. 

FactFinder News

Speed and convenience for repeat prescriptions in online pharmacies

Consumers often turn to physical pharmacies for quick access. Predictive reordering gives eCommerce pharmacies a real chance to keep customers…

Industry Insights, Retail Tips

Increasing AOV in grocery eCommerce with customer-centric strategies

We’re serving up five winning strategies meal kit companies use to increase their average order value and how you can…

Industry Insights, Retail Tips

FactFinder’s response times set new industry benchmarks

We tested our search with complex configurations, massive product datasets and tens of thousands of searches per hour. The result?…

FactFinder News, Industry Insights

The biggest online grocery challenges and how to solve them

Rising costs, high expectations and fierce competition. Discover how smart solutions are helping online grocers solve these challenges and win…

Industry Insights, Retail Tips

B2B innovations: unpacking our fireside chat with Forrester’s Emily Pfeiffer 

Did you know that B2B customers are demanding the same frictionless, personalized experiences as their B2C counterparts? Our fireside chat…

B2B E-Commerce, FactFinder News, Industry Insights