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Infinity Merchandising

Effortlessly showcase your most relevant products at the top, with the perfect balance of AI automation and human control.

How it benefits you

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Turn trends into sales


without lifting a finger

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Shape AI-driven


merchandising with your expertise

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UI built for speed,


power and painless merchandising

Human and AI working together


Our merchandising module helps you connect products with consumers instantly. Combining data insights with creative control lets you optimize product presentation based on shopper behavior, market trends and your business goals. Features like local pinning, redirects, Pulse, and the Experience Editor give you control over AI-driven search relevance, making sure the right products get noticed.

Automated trend detection


Pulse quickly identifies shifts in buying behavior, like when an item goes viral on TikTok, is endorsed by a celebrity or appears in a popular TV show. It automatically places trending products at the top, saving you time and ensuring you effortlessly capitalize on every trend in your assortment. Learn how it works.

Place products wherever you want


Sometimes, specific products need to appear in specific positions. With global and local pinning, you can ensure a product stays in a set position in search results — ideal for promoting featured items during flash sales, new product launches or when partnering with a brand for a special promotion.

Suchergebnisse für iPads auf der FactFinder-Website mit Produktbildern und Detailinformationen.

Customize your storefront


AI is powerful, but human insight is sometimes needed to refine the shopping experience. The Experience Editor lets you step in and adjust search results when the AI doesn’t align with your vision. For example, if a customer searches for “iPad,” you can prioritize showing iPads over accessories or unrelated products. This way, customers see the most relevant results based on your expertise.

Redirect your shoppers


Our AI handles most of the shopping journey, but when specific requests fall outside its reach, our redirect feature steps in. Easily guide shoppers to key pages, like return policies or special offers, ensuring they quickly find what they need.

Zwei Bildschirmansichten von Liefer- und Zahlungsinformationen für Online-Shops von FactFinder.

What makes us different?


We combine human expertise with AI for precise merchandising. Our approach aligns AI-driven relevance with your insights, ensuring your merchandising meets your exact needs — without friction. This unique blend gives you the power to guide AI, driving results that matter to you.

Industry insights
Companies who are successfully building human-AI relationships get five times more financial value than companies who use AI only to replace people.
Shervin Khodabandeh
Managing Director

Riconeady to see FactFinder in action?

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Get a customized, no commitment platform demo from one of our experts.

  • Increase conversions with AI-powered product discovery
  • Implement and maintain with speed and ease
  • Drive efficiencies through AI-powered automations

Or just give us a call at: ​
+49 7231 12597 600

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Trusted by 2,000+ online shops worldwide

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FAQs

What's the integration time for the merchandising module?

The module can be activated immediately. In some cases, depending on your setup, a small amount of integration work may be needed, which typically takes up to one day.

What's the difference between global and local pinning?

Local pinning positions a product in a specific spot, but only for certain search terms. Global pinning keeps a product in the same position every time it shows up in search results, no matter the search term.

Are there more materials on Infinity Merchandising?

Yes! You can explore our video introducing the Experience Editor and redirect campaigns: watch the video. Or feel free to book a demo to see our merchandising solutions in action.