You can reach the FACT-Finder Service Desk from 8am to 6pm (CEST), Monday to Friday. 

Phone: +44 1223 633330 

To expedite the process, please include as many details as possible in your correspondence: first and last name, company, channel, current FACT-Finder version and explanation of the issue you're facing.

With this information, our team can start investigating immediately. Help is on the way!