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  • Case Study
  • B2B
  • DACH
Transforming Gustav Ehlert's B2B experience with FactFinder search
Gustav Ehlert carries a complex B2B assortment of almost 20,000 products. To make the purchasing process as simple as possible, FactFinder's Product Discovery Platform was integrated. Find out all about the project and how Gustav Ehlert has managed to reduce the volume of support requests.
  • B2C
  • eBook
Going for Gold: AI’s critical role in sporting goods eCommerce
Explore how AI is forever transforming sporting goods eCommerce with our latest whitepaper, offering a deep dive into the innovations that are defining what success looks like for an entire industry. Unlock a competitive edge with with data-driven strategies and more.
  • B2B
  • Webinar
  • Webinar
Why B2B eCommerce needs better product discovery and search
We were joined by guest speaker Emily Pfeiffer, Principal Analyst at Forrester, to explore the dynamic landscape of search and product discovery in B2B eCommerce.
  • Whitepaper
  • B2B
  • B2C
  • eBook
RetailX: The Year in Data Report
Unlocking eCommerce Success in 2024: This comprehensive report distills insights from over 40 in-depth studies, providing you with a roadmap to navigate the challenges and opportunities that lie ahead.
  • Case Study
  • B2C
FirstVet boosts AOV by 12% with FactFinder
FirstVet realized they had to pump up their average order value (AOV) and make shopping a quick and simple delight for customers who were struggling to find what they needed. Enter FactFinder's product discovery platform.
  • Case Study
Bergfreunde and FactFinder have been a team for 12 years
The switch from the store system's standard search function to FactFinder's AI-driven solution marked a decisive step in the company's development. Find out how Guided Selling helps mountain sports fans to find exactly the right products for their next tour out of a large selection.
  • Case Study
Conversation rate boosted by 12% with FactFinder's search engine
Having grown out of their own search engine due to their ever-expanding number of products, as well as the increased expectations on speed and product discovery, DeOnlineDrogist required a sophisticated solution capable of solving this multi-faceted challenge.
  • Case Study
Webhallen increases their value per search by 9.8% with FactFinder
In an era where eCommerce is rapidly advancing, Webhallen’s implementation of FactFinder had to meet with the current surge towards personalized shopping experiences and value-based consumer engagement. Get the full story within.
  • eBook
  • B2B
  • B2C
Internet Retailing Report: Intelligence by design
How companies and shoppers are reacting to the rise of AI in product search and why 55% of online shoppers now search for products directly at the retailer can be found in the latest whitepaper from Internet Retailing in collaboration with FactFinder.
  • Case Study
99% of all search queries lead to the correct result
Before FactFinder, BOS FOOD had its own search engine that was prone to a number of critical challenges when it came to typos and misspellings. With Next Generation, that all changed, and then some. Discover the transformative results within.
  • Case Study
  • B2C
Berner’s 20% search spike with FactFinder
Berner Group’s previous open-source search solution was insufficient in meeting the demands for a fast and accurate search function, crucial for enhancing the digital purchase process and maintaining the brand’s strong image. Dive in and discover how FactFinder's solution remedied this issue and more.
  • Webinar
  • Webinar
Dive into the Future of AI & Product Discovery
A deep-dive webinar exploring the latest innovations in AI-driven Product Discovery, Search and Personalization, exclusively for our partners and potential partners.
  • eBook
AI's Impact on Europe's eCommerce
In partnership with Moweb Research, we've surveyed 300 decision-makers to uncover the transformative role of Artificial Intelligence in Europe's eCommerce landscape.
  • Case Study
  • B2C
Retail giant Jula boosts conversion rate by 30% with FactFinder
Jula identified a pressing concern: their site’s search function. They recognized the need for a more intuitive and adaptive search engine that could navigate their vast catalog, multiple languages and varied consumer behaviors. This is how they solved it.
  • Brochure
  • B2B
  • B2C
FactFinder platform
Whether your business seeks to rely more on human know-how or on AI-driven automation, FactFinder has the perfect solution for you to optimize the customer journey, enhance overall user satisfaction and boost conversions by more than 30%.
  • eBook
  • B2B
B2B buyer's guide for eCommerce professionals
This comprehensive guide provides you with the necessary knowledge to make informed decisions when selecting the most suitable AI-powered product discovery solution for your B2B eCommerce business.
  • Case Study
  • B2B
  • B2C
Navigating digital evolution: Elkjøp Nordic’s journey with FactFinder
This European leader has placed its trust in FactFinder for over a decade to deliver powerful searches in its digital channels. The team discusses how the partnership began and how it's evolved, sharing actionable best practices.
  • B2B
  • Webinar
B2B eCommerce is booming, but this shift to online has its challenges
FactFinder’s AI-powered product discovery platform can help you overcome the obstacles in B2B eCommerce, helping your buyers find what they want, quickly and easily.
  • Case Study
  • B2B
New ways to success in a changing world
The PBS Holding Group is one of Europe’s leading office product distributors and resellers. Birgit Broeckel, Team Leader of E-Business International, tells Internet Retailing about the way PBS is moving into the future.
  • Case Study
  • B2C
A European company with an increasingly global reach
MEDION AG is a significant player in consumer electronics manufacturing. Sebastian Rahmel, Head of Online, explains to Internet Retailing that it is simply unthinkable to offer the customer anything other than the best service.
  • eBook
  • B2B
  • B2C
RetailX: UK eCommerce country report 2023
This insightful report by RetailX will help guide you through the UK market landscape and provide valuable insights for long-term planning.
  • Brochure
  • eBook
  • B2B
Supercharge your B2B eCommerce sales
In this guide, we delve into the top six on-site optimization strategies that trailblazing B2B organizations have adopted to achieve record-breaking eCommerce sales.
  • Case Study
  • B2B
  • B2C
Office Depot boosts revenue by +12%
Office Depot eliminates site-search maintenance costs and boosts revenue by +12% with AI-powered search.
  • B2B
  • B2C
  • Webinar
  • Webinar
Webinar: “The Move to D2C with Ferrero” and Innovation-Spotting in Our Studio
How Ferrero has moved towards eCommerce and D2C, the factors driving their rapid revenue growth and a chat about future projects that John is looking forward to.
  • Case Study
  • B2B
Switching to Next Generation brings +10% conversion increase for RE-IN
Is Next Generation worth it? Patricia Zwack from RE-IN has been working with FactFinder for almost 10 years and has a lot to say about it. Spoiler alert: She describes the move as "the right move – no comparison to the past."
  • Case Study
  • B2C
FactFinder Tech Replaces In-House Search at Flaschenpost
Flaschenpost SE, since 2016, rapidly grew as a leading beverage and food delivery service. Its online store, flaschenpost.de, handles over ten million orders annually, transitioning from in-house search to advanced systems.
  • Case Study
  • B2B
  • B2C
Next Generation drives sales in 13 online shops
In 2021, PBS migrated its online shops from FactFinder 6.8 to Next Generation, a decision that has already yielded positive results. For customers, there has been a significant improvement in bounce rate, especially on search results pages.
  • B2B
  • B2C
  • Webinar
  • Webinar
The future of personalization, featuring Forrester
We sat down with Brendan Witcher, VP & Principal Analyst at Forrester, to explore the current state of the market, best practices for personalization, and insights into what the future holds. 
  • Case Study
  • B2B
Once ‘digitally desperate’ now receives 78% of orders online
Achim Schneider shares first-hand insights into Seefelder’s journey from print catalogs to digital success and how their B2B platform benefits from replacing Elasticsearch with Next Generation.
  • Case Study
  • B2C
+10% conversion rate at Tischwelt by switching to Next Generation
Higher search conversion and +13% average shopping cart value without any configurations. It's no surprise that Ronja Christ says "switching was absolutely the right decision" for this kitchen and cooking goods retailer.
  • Case Study
  • B2C
Conversion rates rise and bounce rates drop for DIY giant
Since going live with FactFinder, Globus Baumarkt sees +20% conversion via search and -50% bounce via guided selling campaigns. "We're surprised at how quickly the switch has been reflected in our sales figures."
  • Case Study
  • B2B
Cooksongold increases online shop conversion rates by 26%
Learn how the UK‘s largest one-stop shop for quality precious metals and jewelry-making supplies retailer maximizes international online sales through targeted product merchandising with FactFinder.
  • B2B
  • Webinar
FactFinder increases sales for B2B industry leader, Berner Group
Katja Sallie, Product Owner eCommerce at The Berner Group, discusses their experiences using FactFinder and the effective search results across 15 countries.
  • B2B
  • Webinar
AI makes grocery shopping easier: Kastner's insights
Learn how FactFinder's Predictive Basket, a cutting-edge technology that accurately predicts and suggests products, is used by food wholesaler Kastner.
  • B2B
  • Webinar
Boosted eCommerce sales thanks to artificial intelligence
Maximilian Reiter, Kastner's Head of Business Development, explores the impact of FactFinder's Predictive Basket in eCommerce. He highlights how AI-driven tools can significantly enhance online sales and customer engagement.
  • Webinar
FACT NOW: search, convert, and grow
Emile Bloemen (CEO at FactFinder) and Robin Mellstrand talk about current trends in eCommerce and the acquisition of the leading Swedish AI personalization vendor.
  • B2C
  • Webinar
Sustainable user experience and 10 years with FactFinder
Melanie Giebler and Sebastian Staendecke from Bergfreunde joined us for an interview where they discussed Bergfreunde's choice to use FactFinder, working with our team, and sustainable user experience.
  • B2B
  • Webinar
From print catalog to full product range - interview with Seefelder
Achim Schneider, Head of Digitalization at Seefelder, discusses his experiences with FactFinder shares first-hand insights into Seefelder’s digitalization B2B journey - from initial challenges to amazing results.
  • B2B
  • Webinar
Innovation and chocolate - interview with Kastner
Maximilian Reiter from the Kastner Group discusses the challenges of B2B retail, working with FactFinder, and life-saving chocolate as part of our Customer Conference.
  • B2C
  • Webinar
Why RE-IN trusts FactFinder for the last 10 years
Onsite search expert at RE-IN, Patricia Zwack, shares her first-hand experience of how FactFinder helps the eCommerce team optimize the customer experience as well as streamline digital marketing.
  • B2C
  • Webinar
+10% conversions with Next Generation: project insights by RE-IN
Patricia Zwack has been working with FactFinder for nearly 10 years. She managed the migration from version 7.3 to Next Generation and shares her experience from the project.
  • B2B
  • Webinar
Tapping into Next Generation: How PBS drives sales in 20 shops
Anja Hochmeier, Head of E-Business, Marketing and Customer Solutions at PBS, discusses FactFinder's functionalities such as Predictive Basket, spot-on recommendations and automatic search optimization.
  • B2B
  • B2C
  • Webinar
Customer testimonials on Next Generation
Is it worth switching to Next Generation? Find out directly from your industry peers what results they achieved, how the integration went, and how online shoppers responded to the improved search.
  • B2B
  • B2C
  • Webinar
  • Webinar
How Nedis uses search and merchandising to maximize online sales
In this webinar, Frank Loeffen, Webshop Manager, discusses the challenges faced by the B2B and consumer electronics industries, the decision to optimize their search and merchandising, and the results following integration.
  • B2B
  • B2C
  • Webinar
  • Webinar
5 conversion tricks that almost everyone is ignoring
Real talk with KonversionsKRAFT and FactFinder on the importance of doing the basics.
  • B2C
  • Webinar
  • Webinar
Adapt your online store to the generational shift in home & garden
Steve Collinge, Managing Director of Insight Retail Group and Executive Editor of Insight DIY, discusses real-time personalization and how relevancy in search and recommendations keeps customers on your site.
  • B2C
  • Webinar
  • Webinar
The digital advantage: next level experiences in home & garden
Guest speaker Steve Collinge, Managing Director of Insight Retail Group and Executive Editor of Insight DIY, discusses how to unlock the digital advantage in your online store.
  • Case Study
  • B2C
A personal online supermarket for every customer
Swedish grocery chain Coop revolutionizes shopping with a focus on personalization and AI. Striving for a seamless online and in-store experience, Coop integrates advanced technologies for a unique, customer-centric approach.
  • Case Study
  • B2C
Order & Structure setup results in 12% revenue increase at XXL 
XXL is one of the largest online sports retailers in the Nordics. Discover how the company boosted revenue by utilizing Advanced Category Listings with FactFinder.
  • Case Study
  • B2B
AI-based site search increases search conversion rate for DENIOS
Using FactFinder technology, learn how DENIOS is able to meet the needs of every online customer and optimize the shopping experience using AI-based site search.
  • Case Study
  • B2B
Klickparts: a revolution in spare parts procurement
Today, to find the right spare part, a single search query on the B2B platform klickparts.com is all it takes. This is an unprecedented online service that Klickparts offers using FactFinder’s AI-based search technology.
  • Case Study
  • B2B
Mayflex: the intelligent B2B shop
To convince its customers of the added value of their online shop, Mayflex had to create an intuitive shopping experience. This and much more was achieved through the integration of FactFinder.
  • Case Study
  • B2C
Conns Cameras makes online shop easier to navigate with search
Conns Cameras needed a search that was capable of managing the specific language of the camera industry. Learn how the camera specialist makes their online shop easier to navigate with FactFinder.
  • Case Study
  • B2B
94% of search queries are successfully answered at MEVACO
For MEVACO's eCommerce team, a high degree of automation is crucial for success. To increase the relevance of search results, the company relies on FactFinder’s search and navigation engine throughout its European shops.
  • Case Study
  • B2C
Popken Fashion Group switches 12 online shops to FactFinder
The Popken Fashion Group sells the fashion range of its four own brands in hundreds of physical stores internationally and increasingly via the Internet. Learn how FactFinder has been providing the group’s 12 online shops with better search results and a drastic reduction in indexing time.