FACT-Finder Core

Accurate search results every time

FACT® is a patented method for error-tolerant matching, meaning that no matter the search term entered - whether it contains misspellings, exchanged letters, incorrect punctuation, or abbreviations - it compensates for these mistakes and delivers precise results at lightning speed.

Language-independent technology

Grow your international sales with our patented Worldmatch® algorithm. This advanced solution can analyze any character set and recognize the similarities - delivering the most relevant products regardless of the language.

Convert complex, long-tail searches

The more specific the search term, the more determined the customer is to buy, which is why our site search supports highly-focused, multi-word search queries, including product IDs. Our indexing process delivers results in just a few milliseconds, even with 100+ million data fields.

Deliver suggestions that sell

Typing the first three letters of a search prompts an automatic and intelligent suggest menu that leads customers to their desired destination with fewer clicks. It's not just about speeding up searches but also helping users construct their search and encourage exploration into alternative items or categories not previously considered.

Showcase your expertise

FACT-Finder's smart suggest function isn't limited to products. Do you have content-rich media such as video tutorials, how-to guides, and blogs? Display these and more can within the suggestions and help customers easily find the industry knowledge that distinguishes you from competitors.

Faster
add-to-cart

Align search results to your business objectives

The sequence in which products appear in the results has a major effect on online conversion, so why leave it to chance? Customize the order of search results in relation with your current priorities - whether it's by margin, brand, availability, or more - our solution can integrate all the information from your product data to form an ideal product ranking for your shop.

Display your USP
with the order of products

Quick wins guaranteed

Numerous key figures are available for your analyses, such as click-through rate, conversion rate, revenue per search and more. Plus, intelligent assistants monitor the data and inform you when peaks or unexpected events require your special attention. Equipped with all this information, you are able to react swiftly with winning adjustments.

Immerse yourself in the customer journey

What a customer searched for and clicked, what they added to their shopping cart and when they decided to check out – FACT-Finder Analytics captures all interactions of individual customer sessions and displays them in a clear timeline. These insights provide an accurate map of how your shop visitors behave, enabling you to make optimizations based on data.

Identify the customer
journey based on
tracking data

Identify your profit points

Campaigns, ranking rules, even entire modules: you can put all your sales methods to the test, with simplicity and transparency. Based on the results, you can determine the most effective ways to improve your online shop and calculate how much revenue those changes can bring - all based on data.

Multivariate tests

FACT-Finder users have the option of implementing more complex test scenarios, so-called multivariate tests, which allow several variables to be tested within one test scenario. When performed correctly, no further A/B test are required for the same page or the same target.

Optimizations
based on solid data