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Success Stories

In-depth case studies of customers, best practices, and their e-commerce success with FactFinder solutions.

    Success Stories
Saving 2 hours a week with FactFinder’s GPT Synonyms 
Discover how a leading retailer overhauled their eCommerce search experience using FactFinder’s Next Generation platform, and critically, reclaimed two hours…
    Success Stories
99% of all search queries lead to the correct result
Words can be a tricky thing when it comes to product discovery. Typos and misspellings can quickly bring a shopping…
    Success Stories
Office Depot moves from Lucene to Infinity
This success story explores the simple but hugely impactful shift from open-source to FactFinder Infinity, highlighting how even small steps…
    Success Stories
Berner’s 20% search spike with FactFinder
For a leading retailer with 20+ online shops and a 230,000-item product range in various languages, you can only imagine…
    Success Stories
Retail giant Jula boosts conversion rate by 30% with FactFinder
We follow the search story of leading Nordic retailer, Jula, whose duty was to source the perfect digital solution for…
    Success Stories
Next Generation drives sales in 13 online shops
We catch up with PBS Holding Group to discover how Next Generation functionalities such as search, recommendations, guided selling and…
    Success Stories
Switching to Next Generation results in +10% conversion uplift
Is the switch to Next Generation worth it? With nearly 10 years of experience with FactFinder, Patricia Zwack from RE-IN…
    B2B E-Commerce, Success Stories
B2B Success: Once ‘Digitally Desperate’ Now Receives 78% of Orders Online
Achim Schneider shares first-hand insights into Seefelder’s digitalization journey – from initial challenges to amazing results. A deep dive into…
    B2B E-Commerce, Success Stories
Ratioform Redefines Site Search in Their B2B Shop
Ratioform knows search optimizations pay off: They now benefit from 23% of visitors using the search, 15% search-driven conversion and…
    Success Stories
Conns Cameras Makes Finding Complicated Product Names Simple With Clever Search
Conns Cameras demonstrates that the quickest way to sell products is to make them findable.
    Success Stories
DIY Giant Switches from Open Source Search to FACT-Finder, Yields Impressive E-Commerce Results
Jumbo optimizes its online shop to help and empower home improvement shoppers, leading to a 40% increase in conversion rate.
    Success Stories
+10% increase in conversion rate by switching from FactFinder 6.9 to Next Generation
FACT-Finder's Next Generation technology yields remarkable KPI results for Tischwelt's online shop: +10% search conversion rate, +13% AOV, faster load…