e-commerce | FACT-Finder Blog

Hobbycraft-ers Unite Through Search and Navigation

Hobbycraft-ers Unite Through Search and Navigation

Published April 22, 2019

User-friendly online shop draws up 170% increase in conversion.

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Purchase Trend Alert: ROPO

Purchase Trend Alert: ROPO

Published April 5, 2019

ROPO, short for Research Online Purchase Offline, was named as the e-commerce trend to focus on in 2019. But what exactly is it? And what to do about it?

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Path to E-Commerce Success: 5 Stepping Stones

Path to E-Commerce Success: 5 Stepping Stones

Published April 4, 2019

Take a walk through Gardener Poetschke's journey of on-site optimisation that led to winning two Online Retail awards. Gardener Poetschke has specialized in garden and plant shipping since 1912 and is one…

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Conversion Rate Soars 170% – Best Practice: Hobbycraft

Conversion Rate Soars 170% – Best Practice: Hobbycraft

Published February 26, 2019

British DIY multichannel leader Hobbycraft chose FACT-Finder to provide a seamless customer experience. The results could not be more satisfying.

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How to win an e-commerce award – Best Practice: Gärtner Pötschke

How to win an e-commerce award – Best Practice: Gärtner Pötschke

Published January 31, 2019

Mail-order company Gärtner Pötschke relies on FACT-Finder in the online shop and customers are thrilled by a shopping experience that was rewarded by the 2018 Online Retail Award.

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Amazon vs. Alibaba: Who wins the battle of the platform giants?

Amazon vs. Alibaba: Who wins the battle of the platform giants?

Published January 28, 2019

In the USA and across Europe, Amazon is the undisputed leader in e-commerce. This is unlikely to change any time soon but, nevertheless, there is a global player who is constantly being…

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How to provide visitors to your shop with more accurate search results

How to provide visitors to your shop with more accurate search results

Published October 29, 2018

The more relevant the products in the search results list, the more likely shop visitors are to make a purchase. But what happens if too many products appear in your shop for specific terms that do not match the search term entered? Or if suitable products are missing from the results, although they are available?

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Optimise B2B shops for 25 countries – Best Practice: Berner Group

Optimise B2B shops for 25 countries – Best Practice: Berner Group

Published October 24, 2018

Switching to FACT-Finder allows the Berner Group to accelerate the digital shopping process and generates synergy effects in international shop control.

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“FACT-Finder invariably ahead in the A/B test” – Best Practice: Re-In

“FACT-Finder invariably ahead in the A/B test” – Best Practice: Re-In

Published October 16, 2018

Re-In streamlines central shop control with FACT-Finder to generate increased revenue compared to other search and navigation solutions.

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5 Learnings from one year of Customer Excellence Consulting.

Published February 11, 2014

For one year, our Customer Excellence team advices FACT-Finder customers across Europe – with the aim of achieving a maximum conversion and highest customer satisfaction. Our experiences reveal: Hidden potential for optimization remains in nearly every online shop.

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Tag: e-commerce